44
EN
Useful information
C
Problems
Possible causes / Solutions
The quality of the wash
is poor: Greasy stains
appear on the laundry.
(**)
The drum is not cleaned regularly.
Clean the drum regularly.
The quality of the wash
is poor: The clothes
have an unpleasant
smell. (**)
Odours and layers of bacteria form
on the surface of the drum as a
result of continuous washing at
low temperatures and/or short
programmes.
Leave the detergent drawer and
the machine door slightly open
after each wash. This will prevent
a humid environment which
encourages the formation of
bacteria from developing inside the
machine.
The colour of
the clothes has
disappeared. (**)
• Too much laundry has been
added.
• Do not overload the machine.
• The detergent used is wet.
• Keep detergents closed in a
moisture-free environment and
avoid exposing them to excessive
temperatures.
• A higher temperature has been
selected.
• Select the right programme and
temperature for the type and degree
of soiling of the laundry.
The rinse cycle is not
efficient.
• The amount of detergent, brand,
and storage conditions used are not
appropriate.
• Use an appropriate detergent
for the machine and your laundry.
Keep detergents closed in a
moisture-free environment and
avoid exposing them to excessive
temperatures.
• The detergent was put in the
wrong compartment.
• If detergent is introduced into
the prewash compartment when
the prewash cycle is not selected,
the machine may draw out this
detergent during the rinsing or
softening stage. Put the detergent
in the right compartment.
• The pump filter is clogged.
• Check the filter.
• The drain hose is bent.
• Check the drain hose.
