ULTRASTOR ULTRA 12F24, Руководство по установке

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5.0 Trouble Shooting Guide
The following are the most often encountered problems and solutions that may be
helpful in solving your problems. Please check them before calling your vendor for
technical assistance.
Wrong Drive Parameters
If parameters for the attaches drive(s) in Drive Parameter Setup Menu are shown as
„None 0 0 0 0 0“ upon entering the menu:
1. Check cable connections (refer to Section 3.3)
2. Check drive select jumper on the hard drive (refer to Section 3.1.a)
3. Check to see if the hard drive is set for "motor spin" at power up (Section
3.1.c).
4. If the above settings are correct, replace cables with a new set of cables,
(both the 34 pin and the 20 pin cable).
3rd Floppy Drive Installation (For DOS Only)
Contact your vendor for the UltraStor 3rd floppy device driver "EXFDRV.SYS" and
see Appendix B, Installing the 3rd Floppy Drive.
Tape Backup Unit Installation
Please see Appendix B, Installing the 3rd Floppy Drive.
Add-On Card Conflict with ULTRA 12F24
If a conflict exists with other add-on cards (video cards, network cards, or another
hard disk controller) and the ULTRA 12F24, the symptoms are:
1. System "hangs" upon power up, or;
2. Debug cannot access ULTRA 12F24 BIOS utility:
- Try to determine which cards have the conflict by the process of
elimination. Leave the cards that have the conflict and the video card in
the system only.
- Then see sections "Debug Hangs" and "Video Conflict" for solutions.
Debug Hangs
- Try to get a different controller BIOS address. On jumper JP10, choose
any of C800, D000, D800 for primary controller, any of CC00, D400,
DC00 for the secondary controller.
- Also see "Add-on Card Conflict" and "Video Conflict".
Reference Manual Page 17