150
CONNECTED SERVICES — UCONNECT CONNECTED SERVICES
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please
contact your dealer.”
An in-vehicle audio message will state
“Vehicle phone requires service. Please
contact your dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not
intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hard
-
ware is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any
reason (including during or after an accident)
the SOS Call System, among other vehicle
systems, will not operate.
Requirements
This feature is available only on vehicles sold
in the US or Canada.
Vehicle must be properly equipped with the
Uconnect Connected Services. Vehicle must
be registered with Uconnect Connected
Services and have an active subscription that
includes the applicable feature.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func
-
tioning electrical system.
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