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CONNECTED SERVICES — SIRIUSXM GUARDIAN™
NOTE:
Certain SiriusXM Guardian™ services are
dependent on an operational Uconnect system,
cellular network availability that is compatible
with the device in your vehicle, and GPS
network availability. Not all features of SiriusXM
Guardian™ are available everywhere at all
times, particularly in remote or enclosed areas.
Incoming Emergency Call
How It Works
1. Push the SOS Call button; the indicator
light will turn green indicating a call has
been placed.
NOTE:
In case the SOS Call button is acciden
-
tally pushed, there is a 10-second delay
before the SOS call is placed. The system
will verbally alert you that a call is about
to be made. To cancel the SOS Call
connection, push the SOS Call button on
the rearview mirror or press the Cancel
button on the touchscreen within six
seconds.
During an SOS Call, the Bluetooth®
paired phone is disconnected so
incoming or outgoing calls will go through
your mobile device versus the hands-free
system which is not available due to the
SOS Call.
2. Once a connection between the vehicle and
a SiriusXM Guardian™ Customer Care agent
is made, the agent will stay on the line with
you.
NOTE:
Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may
be recorded or monitored for quality assurance
purposes. Through your enrollment in and use
of the SiriusXM Guardian™ services, you
consent to being recorded.
Emergency Call In Progress
SOS Call System Limitations
Vehicles that have been purchased in the US
and that travel into Mexico and Canada may
have limited services. In particular, responses
to SOS calls or other emergency services may
be unavailable or very limited. Vehicles
purchased outside the United States and
Canada are unable to receive SiriusXM
Guardian™ services.
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