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- Was the unit exposed to a static electricity discharge?
This can happen in very dry
environment, especially during the winter heating season. A static discharge can
cause the micro processor to crash. Shut down and disconnect the unit from the AC
mains for approx. 60 seconds and re-start the system. Generally the device will
operate normally.
5.3 ... it hums?
Are all cable connections secured? -
Verify cabling.
Sometimes multiple earth connections can cause so-called ground loops. Trouble-
shooting this requires some experience. We recommend contacting your dealer for
help.
It only hums when a TV or video recorder is connected
–
these devices are
connected to an antenna or a cable feed, which are grounded themselves, possibly
causing a ground loop. Try using
a „ground breaker“ - These are readily available
from good specialty dealers.
5.3 ... errors made by man or machine?
The
Epilog
has been designed to be used under normal operating conditions as a
high quality audio amplifier for domestic use. Unrealistic test such as listening to a
un-used input at high volume will result in noise coming from the speakers, which is
perfectly normal. Rapid and repeated pressing of random buttons on the unit itself or
the remote control is not part of the purpose for which a high quality audio
component has been designed. It is rather ment to provide many years of good
sound and enjoyment, which it will do when it is used the way it was intended in the
first place.
