Troubleshooting
Portégé A100
9-9
Portégé A100
Version
2
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Check the type of CD/DVD you are using.
The drive supports:
DVD-ROM: DVD-ROM,
DVD-Video
CD-ROM: CD-DA,
CD-Text, Photo CD™
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2),
Enhanced CD (CD-EXTRA),
CD-G (Audio CD only),
Addressing Method 2
Recordable CD: CD-R, CD-RW
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the
Optical media
section in Chapter 2,
The Grand Tour
.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA.
■
Do not use the mouse or keyboard during
writing.
■
Use only the software supplied with the
computer for recording.
■
Do not run or start other software during
writing.
■
Do not jar the computer during writing.
■
Do not connect/ disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Diskette drive
For more information, refer to Chapter 4,
Operating Basics.
Problem Procedure
Drive does not
operate
There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run
correctly but others
do not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.