Troubleshooting
Portégé A100
9-4
Portégé A100
Version
2
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Self test
When the computer starts up, the self test will be run automatically, and
the following will be displayed:
In Touch with Tomorrow
TOSHIBA
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating
system, depending on how the Boot Priority is set in the TOSHIBA
HW Setup program.
If any of the following conditions are present, the self test failed:
■
The computer stops and does not proceed to display information or
messages except the TOSHIBA logo.
■
Random characters appear on the screen, and the system does not
function normally.
■
The screen displays an error message.
Turn off the computer and check all cable connections as well as PC card
and memory module connections. If the test fails again, contact your
dealer.
Power
When the computer is not plugged into an AC outlet, the Battery pack is
the primary power source. However, your computer has a number of
other power resources, including intelligent power supply, Real Time
Clock battery. These resources are interrelated and any one could affect
apparent power problems. This section provides checklists for AC power
and the battery. If you cannot resolve a problem after following them, the
cause could lie with another power resource. In such case, contact your
dealer.
