7
Diagnostics and Troubleshooting
Troubleshooting
Thermo Scientific
TSQ Quantum XLS Series User Guide
121
Issue:
Source heater
will not heat.
Possible causes/solutions
• No contact between the ion source temperature sensor and the heater block. For accurate
temperature readings of the heater block, fully screw the threaded standoff into the ion
source to ensure contact between the temperature sensor and the heater block. See
“Reassembling the L1, L2, L3 Lens Assembly”
.
• One or more heater cartridges on the EI/CI Source PCB is defective. Replace the EI/CI
Source PCB. See
“Completely Disassembling and Reassembling the Ion Source”
• The ion source temperature sensor (RTD) is defective. Replace the EI/CI Source PCB.
“Completely Disassembling and Reassembling the Ion Source”
Issue:
Source heater
overheats.
Possible cause/solution
• The ion source temperature sensor (RTD) is defective. Replace the EI/CI Source PCB if
necessary. See
“Completely Disassembling and Reassembling the Ion Source”
Issue:
Transfer line will
not heat.
Possible causes/solutions
• Aux1 zone of the GC is not configured for MS Transfer Line. Configure Aux1 zone of the
GC and set transfer line temperature in the GC Method Editor.
• Transfer line heater elements are defective. Replace the transfer line.
• The transfer line temperature sensor (RTD) is defective. Replace the transfer line.
Issue:
Transfer line
overheats.
Possible cause/solution
• The transfer line temperature sensor is defective. Replace the transfer line.
High Vacuum Issues
High vacuum problems can become obvious in two ways:
• An intermittent vacuum condition (the vacuum pressure in the vacuum manifold
fluctuates intermittently) can cause chromatographic signals to drop out; or if the
pressures exceed the maximum allowed pressures set in the Xcalibur data system (see
), then the TSQ Quantum XLS Series system turns off.
• If the vacuum is consistent enough that it does not exceed the maximum allowed pressure
and avoids automatic shutdown of the Xcalibur system, non-reproducible false
chromatographic peaks can be generated in the chromatogram.
Typical forepressure readbacks are 30 to 40 mTorr (in EI mode), and typical manifold
pressure (ion gauge readback) is 2 × 10
–
5
Torr with argon collision gas on, and 2 × 10
–
6
Torr
with Ar collision gas off.
Содержание TSQ Quantum XLS
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