7
Diagnostics and Troubleshooting
Troubleshooting
124
TSQ Quantum XLS Series User Guide
Thermo Scientific
Power Supply Issues
Xcalibur diagnostics detect most power supply issues. Power supply problems often involve a
blown fuse, faulty electronic components, or something as simple as a disconnected cable.
Have a Thermo Fisher Scientific field service engineer replace a blown fuse.
Issue:
Mass
spectrometer will not
power on.
Possible causes/solutions
• The power cord is disconnected. Verify that the power cord is plugged in.
• Voltage is not coming from the electrical outlet. Verify that the electrical outlet is
operational.
• The Power Module is faulty. Contact Thermo Fisher Scientific Technical Support.
Issue:
Mass
spectrometer powers on
but trips the circuit
breaker.
Possible causes/solutions
• The Power Module is faulty. Contact Thermo Fisher Scientific Technical Support.
• The forepump causes the circuit breaker to trip. Check forepump; replace it if necessary.
Sensitivity Issues
If you observe a drop in instrument sensitivity, determine if the sensitivity drop was sudden or
if it occurred gradually. A sudden loss of sensitivity can be the result of sudden component
failure or an unnoticed change in the analytical method. Simple errors such as a plugged
autosampler syringe or too low sample level in the sample vial can give the appearance of
instrument failure.
Gradual drops in sensitivity are usually the result of ion volume or lens contamination, and
are easily remedied by cleaning the ion volume or lenses.
The electron multiplier influences sensitivity and has a limited lifetime. Eventually you must
replace the electron multiplier.
Improper GC maintenance is another cause of diminished sensitivity. It is important to
establish a routine maintenance program for the GC. For more information on establishing a
maintenance program, refer to the
TRACE GC Maintenance Manual
.
Содержание TSQ Quantum XLS
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