Digital and analog telephone sets and SLT
45
DIALING ASSISTANCE
FOR OUTSIDE CALLERS
Outside callers who do not know the extension number of
the person they wish to reach have three different types of
assistance available to them:
Dial by Name
Enables them to reach the person by dialing a few letters of
their name.
Extension assistance
Plays recorded announcements of extension numbers.
Single digit dialing
Allows the caller to reach a preprogrammed extension by
dialing one digit.
NOTE
A person calling from inside the system may also
use all three of these options, by first exiting the
system and then dialing the IMAGEN external tele-
phone number.
Dial by name
An outside caller, answered by the auto attendant, can
use the Auto Attendant Dial by Name (ADBN) feature to
reach an extension, by dialing the name of the extension
owner rather than the extension number. The caller dials
the first few digits of the extension owner's name, using the
standard DTMF telephone dialpad.
