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23

Appendix C: Troubleshooting

PROBABLE CAUSE

a.

Lack of gas supply.

b.

Obstruction in burner orifice. 

PROBLEM

Burner will not light.

REMEDY

a.

Ensure gas supply valve is in open position or fill LP
gas cylinder, if applicable.

b.

Clean burner orifice (See Fig. 8, Pg. 10).

Burner output at HIGH
setting is too low.  (Cooks
more slowly than
previously experienced or
makes a rumbling noise
and has a fluttering blue
flame at burner surface.)

a.

Lack of gas supply.

b.

Kinked regulator hose.

c.

Insufficient gas pressure despite ample gas supply.
This may result when Burner Output Knob is very
quickly turned from OFF to HIGH with the gas
supply valve open, or if the gas supply valve is
opened AFTER the Burner Output Knob is
turned from OFF to HIGH. Both actions may
cause the regulator to shut off gas supply as if there
is a leak in the line.

d.

Dirty or clogged orifice.

e.

Venturi tube obstructed by spider or spider webs,
wasp nest, or other foreign matter.

f.

Regulator is defective or needs adjustment.

g.

Cracked burner.

a.

Ensure gas supply valve is in open position or fill LP
gas cylinder, if applicable.

b.

Reposition regulator hose, as necessary.

c.

Return Burner Output Knob to OFF. Make sure gas
supply valve (at LP cylinder or nat. gas line) is open.
Then, when turning the gas on as instructed on pg. 9-
10, turn Burner Output Knob SLOWLY from OFF to
HIGH.

d.

Clean burner orifice (See Fig. 8, Pg. 10).

e.

Clean out all obstructions from venturi tube.  (See Fig.
8, Pg. 10).

f.

Adjust or replace regulator, as necessary.

g.

Contact TEC Authorized Dealer. Replace ceramic
burner head.

Burner output at LOW
setting is too hot (or too
cool).

a.

Reduce (or increase) low heat setting following
procedures on Page 11.

Burner backfires (during
operation burner abruptly
makes a loud “woosh”
sound, followed by a
continuous blow-torch type
sound and grows dim).

a.

Burner overheated due to inadequate ventilation
(too much cooking surface covered).

b.

Cracked ceramic.

c.

None of the above. Probable cause is leak in
packing within or under ceramic burner head.

I

n all cases turn Burner Output Knob to OFF position

and let it cool for at least two minutes;  then:

a.

Remove any object covering the entire cooking surface
or any object obstructing the ventilation openings.
Allow the burner to cool for approximately two
minutes, then re-light the burner. 

b.

Allow burner to cool and inspect very closely for cracks
(which may be nearly invisible). If cracks are found,
contact TEC Authorized Dealer to replace burner
head.

c.

Contact TEC Authorized Dealer. Replace fiber
insulation packing under burner head. 

Burner will light with a
match, but the igniter will
not spark.

a.

Igniter wire has come unplugged from backside of
igniter.

b.

Dirty ignition electrode.

c.

Incorrect spark gap. 

d.

Defective igniter.

a.

Remove cooking grid, glass and heat shield and tug on
igniter wire to determine if it is secure. If necessary,
plug in igniter wire and make sure it is firmly secured.

b.

Clean burner electrode (See Fig. 10, Pg 14). If
necessary rub probes with fine sandpaper to remove
residue.

c.

Adjust spark gap to 1/8”.

d.

Replace igniter.  

Содержание Sterling

Страница 1: ...hermal Engineering Corporation P O Box 868 Columbia South Carolina 29202 0868 2741 The Boulevard Columbia South Carolina 29209 Telephone 803 783 0750 Toll free 800 331 0097 Fax 803 783 0756 Toll free...

Страница 2: ...INSERT PAGE HERE...

Страница 3: ...IF YOU SMELL GAS 1 SHUT OFF GAS TO THE APPLIANCE 2 EXTINGUISH ANY OPEN FLAME 3 OPEN LID 4 IF ODOR CONTINUES IMMEDIATELY CALL YOUR GAS SUPPLIER OR YOUR FIRE DEPARTMENT FOR YOUR SAFETY 1 DO NOT STORE O...

Страница 4: ...ge caused by failure to follow the instructions in your Owner s Manual or alteration of the grill structure or components or from operator abuse negligence or accident DISCLAIMER OF IMPLIED WARRANTIES...

Страница 5: ...e of accessories that afford you a wide range of opportunities for new and interesting uses of your grill Some of them like our rotisserie are options familiar to everyone Others like our deep fryer a...

Страница 6: ...ent masonry or other suitable patio fixture or for mounting onto a mobile cabinet base See Appendix A for complete build in specifications Figure 1 page 5 shows the minimum required clearance of a mob...

Страница 7: ...are on with one hand The base can be locked in place using the Base Brake mechanism WHICH SHOULD BE ENGAGED AT ALL TIMES See BASE BRAKE section on page 11 for more information General Overview You wil...

Страница 8: ...B LP GAS CYLINDERS CONSTRUCTED AND MARKED IN ACCORDANCE WITH THE SPECIFICATIONS FOR LP GAS CYLINDERS OF THE U S DEPARTMENT OF TRANSPORTATION D O T OR NATIONAL STANDARD OF CANADA CAN CGA B339 CYLINDERS...

Страница 9: ...from Cylinder Valve Outlet and Nipple as necessary 5 Inspect the Coupling Nut Nipple and Cylinder Valve for any damage dirt or debris Remove dirt or debris Replace any damaged parts with TEC specifie...

Страница 10: ...ed This Valve must be design certified by CSA International The grill and Shut off Valve must be disconnected from the gas supply piping system during any pressure testing of the system at test pressu...

Страница 11: ...using the Handwheel See Figure 2 Page 7 For Natural gas open the gas valve in the main line 4 Depress and rotate the Burner Output Knob to HIGH See Figure 5 5 Slowly rotate Spark Igniter knob clockwis...

Страница 12: ...ip Tray being careful to locate the match between the burners While watching the flame to ensure that the match remains lit turn the Burner Output Knob for the burner to be lit to HIGH 6 Repeat this p...

Страница 13: ...sh this look down under the glass at the burner while turning the adjustment screw Base Brake Your Sterling G Series cabinet comes equipped with a Base Brake mechanism for use while the grill is stati...

Страница 14: ...and smoke greatly enhance the flavor by char broiling the food Smoking Method The G Series grill can be used very effectively as a smoker Use dry wood pellets or wet woodchips small chips not chunks...

Страница 15: ...6 min Pork Chops Medium 6 min per side Spare Ribs High fire 5 min 20 min per side Low to finish Turn often Lamb Chops High fire 5 min 15 min per side Medium to finish Fish 1 lb Medium Low 6 8 min per...

Страница 16: ...es should be avoided because they may leave small hard to remove deposits on the glass Protection of Burners The burners of your grill are designed to provide a long life of satisfactory performance H...

Страница 17: ...ny charred residue and wipe glass with a damp paper towel as described under Care of Radiant Glass Emitter With a cool surface apply a few dabs the size of a dime of an approved cleaner and work the c...

Страница 18: ...ning Vertical Depth of Opening Vertical Height of Counter Horizontal Width of Opening G3000 suggested height dimension 16 16 12 1 4 1 2 unobstructed ventilation area under front of cooking unit D B A...

Страница 19: ...e Burner Ignition Procedures on pages 9 and 10 After the burner ignites operate the grill for 3 to 5 minutes on HIGH with the hood OPEN 3 Turn the Burner Output Knob to LOW Position the spit rod in th...

Страница 20: ...HEAT AND EXTINGUISH WITH A CLASS A B C D FIRE EXTINGUISHER OR COVER FRYER WITH STEAMER LID UNTIL COOLED DO NOT PUT WATER ON HOT OR FLAMING OIL 1 Remove the Cooking Grid over the burner that will be u...

Страница 21: ...ter or other non flammable liquid wine etc Repeat this throughout the cooking process so that the liquid level is maintained 4 Place the Steamer Screen in the bottom of the Fryer Cover the Deep Fryer...

Страница 22: ...CE ALWAYS LEAVE AT LEAST 25 OF THE SURFACE OPEN FOR VENTILATION Griddle Use 1 Remove the Cooking Grid of the desired burner 2 Place the Griddle over the burner 3 Follow the Burner Ignition Procedures...

Страница 23: ...G COOKING SURFACE ALWAYS LEAVE AT LEAST 25 OF THE SURFACE OPEN FOR VENTILATION Wok Use 1 Remove the Cooking Grid of the desired burner 2 Place the Wok support over the burner 3 Place the Wok in the Wo...

Страница 24: ...660 for Sterling G4000 Drip Tray RFM1677 for Sterling G4000 Warming Rack RFM1659 for Sterling G4000 Heat Shield REG102QD Regulator w hose LP gas REGLP Regulator LP gas build in applications REGNT Regu...

Страница 25: ...See Fig 8 Pg 10 f Adjust or replace regulator as necessary g Contact TEC Authorized Dealer Replace ceramic burner head Burner output at LOW setting is too hot or too cool a Reduce or increase low hea...

Страница 26: ...Notes...

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