TallyGenicom 2365, Руководство по обслуживанию

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Testmodes and Troubleshooting Troubleshooting
4-11
General problems with the
printout/print quality
„ Check if the ribbon is damaged.
„ Set the correct printhead distance (AGA).
„ Check if the platen is damaged.
Contact your distributor.
„ The printhead is damaged (printhead needles bend
or worn out?).
Contact your distributor.
Prints not or intermittent
not with the internal Ether-
net interface (ETH-INT)
„ Check if a proper interface cable is used: Cat.5e,
100 MHz.
„ Check if the connected switch or hub is set like the
printers interface e.g.
Switch Printer
100 MHz, Full duplex 100/Full
or Autosense Autosensing
„ Refer to the printers menu. In the printout of the
menu settings the actual connection link status is
reported.
„ The LED next to the RJ45 connector are indicating
the link sta-tus of the ETH-INT.
green off: no link
green flash: link
orange off: half duplex
orange on: full duplex
Problem Possible causes