TallyGenicom 2365, Руководство по обслуживанию

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Troubleshooting Testmodes and Troubleshooting
4-6
Paper out The printer has
either detected
paper end during
operation or the
printer was turned
on with no paper
loaded. Paper with
black rear side is
used.
„ Load paper.
„ Cut sheet not fully inserted.
„ The loaded paper was inserted too far
right of the mark and cannot be
detected by the paper end sensor.
„ Guide the paper with the white margin
over the light barrier if using black
sided salary forms etc.
„ Use the Pap.Back feature in the test
menue.
Parity Error A parity error during
data transfer via the
serial interface has
occurred.
„ Examine the transfer protocols of the
printer and the computer and make
sure they are the same.
„ Check whether the cable length and
insulation of the interface cable corre-
sponds to the specifications.
„ To clear the error message, you must
switch of your printer.
Power Fail Internal software
error
„ Try and remove the error by turning
the printer off and then on again. Load
the default setting.
If this does not help, contact your dis-
tributor (If the printer reports the mes-
sage “Program Error” after optional
extras or accessories have been
installed, please check whether the
installation was carried out correctly).
„ Check if new options are built in previ-
ously.
PW Sensor
defect Paper moved too far
to the right.
Preprinted black
area on the left side
of the paper
Paper width sensor
defect.
„ Remove all paper from the printer,
align paper correctly on the left side.
„ Use different paper.
„
Disable the APW sensor
Error message Cause Removing the error