TallyGenicom 2365, Руководство по обслуживанию

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Testmodes and Troubleshooting Troubleshooting
4-5
Eject Error The printer cannot
eject the paper/ the
printer cannot trans-
port the paper to
park position. Check:
„ Whether the paper path is blocked by
an object.
„ Whether the paper is damaged.
„ Whether the printer bar cover is
locked into position properly.
„ Whether the printhead distance is too
small in adjustment (increase clear-
ance by pressing Head key).
Frame Error Transmission error of
the serial interface.
„ Compare the serial format-adjustment
of your printer with the adjustment of
your computer.
„ Check the allowed cable length
(15 m).
„ See parity error.
Hardware Alarm Internal hardware
error
Printhead blocked
AGA defect
„ Check whether the printhead is
blocked by an object, e.g. by jammed
„ paper or if the printhead distance is
too small.
„ Try and remove the error by turning
the printer off and then on again.
If
this does not help, contact your
dealer. (If the printer reports the mes-
sage “Hardware Alarm” after optional
extras or accessories have been
installed, please check whether the
installation was carried out correctly.
„ Incremental stripe positiones in hori-
zontal light barrier beneath the car-
riage.
Load error The printer cannot
draw in the loaded
paper. Check:
„ Whether the paper path is blocked by
an object.
„ Whether the paper is damaged.
„ Whether the tractors were properly
closed and locked into position.
„ Whether the paper is subjected to suf-
ficient/insufficient tension.
„ Whether the correct paperway is acti-
vated.
Motor hot Motor overload
„ Let printer cool down.
Error message Cause Removing the error