V 01-2017
www.superwind.com
7
2
WARRANTY
2.1 Warranty
superwind GmbH warrants this product to be in good working order during the
warranty period. In the event that the product is found to be defective within the
warranty period, repair service will be provided free of charge by superwind
GmbH or an authorized service partner.
Free repair service may only be obtained by providing the warranty card and
original purchase invoice issued to the customer by the retailer. The warranty
card must state the purchaser
́
s name, the retailer
́
s name and address, the serial
number and the date of purchase of the product. superwind GmbH reserves the
right to refuse warranty service if this information is not complete or has been
removed or changed after the original purchase of the product from the retailer.
2.2
Warranty period
The warranty is valid for three years from the date of purchase by the purchaser,
as evidenced by the above mentioned documents.
2.3
To obtain warranty service
Warranty service is available at superwind GmbH and Superwind authorized
service partners. Any costs of secure transportation of the product to and from
superwind GmbH / Superwind authorized service partners will be borne by the
customer.
2.4 Limitations
superwind GmbH does not warrant the following:
Periodic check-ups, maintenance and repair or replacement of parts due to
normal wear and tear.
Defects caused by modifications carried out without superwind’s approval.
o
Includes
damage caused by improper use, handling or operation, in
particular defects caused by improper installation and installation on
inadequate masts or support structures.
Installation on inadequate masts or support structures (to obtain warranty
service the purchaser has to provide evidence that masts or support
structures are as recommended in the Superwind 350 manual).
Accidents or disasters or any cause beyond the control of superwind GmbH,
including but not limited to lightning, flooding, fire etc.
Costs for disassembly and reassembly of the product to enable shipment for
warranty reasons.
2.5 Others
Superwind GmbH reserves the right to decide whether the product or parts
thereof shall be repaired or replaced under warranty. Should neither repair nor
replacement by superwind GmbH be possible, the purchaser solely will be
entitled to a full or partial refund (prorated when returned to the manufacture after
more than 1 year of use).
This warranty does not affect the purchaser
́
s statutory rights under applicable
national legislation in force, nor the purchaser
́
s right against the retailer arising
from the sales / purchase contract. In the absence of applicable national
legislation, this warranty will be the purchaser
́
s sole and exclusive remedy, and
superwind GmbH shall not be liable for any incidental or consequential damages
for breach of any expressed or implied warranty of this product.
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