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Free repair service may only be obtained by providing the warranty card and original
purchase invoice issued to the customer by the retailer. The warranty card must state the
purchaser
́
s name, the retailer
́
s name and address, the serial number and the date of
purchase of the product. superwind GmbH reserves the right to refuse warranty service if
this information is not complete or has been removed or changed after the original
purchase of the product from the retailer.
2.2
Warranty period
The warranty is valid for three years from the date of purchase by the purchaser, as
evidenced by the above mentioned documents.
2.3
To obtain warranty service
Warranty service is available at superwind GmbH and Superwind authorized service
partners. Any costs of secure transportation of the product to and from superwind GmbH /
Superwind authorized service partners will be borne by the customer.
2.4 Limitations
superwind GmbH does not warrant the following:
Periodic check-ups, maintenance and repair or replacement of parts due to
normal wear and tear.
Defects caused by modifications carried out without superwind
́
s approval.
o
Includes
damage caused by improper use, handling or operation, in particular
defects caused by improper installation and installation on inadequate masts or
support structures.
Installation on inadequate masts or support structures (to obtain warranty service
the purchaser has to provide evidence that masts or support structures are as
recommended in the Superwind 350 manual).
Accidents or disasters or any cause beyond the control of superwind GmbH,
including but not limited to lightning, flooding, fire etc.
Costs for disassembly and reassembly of the product to enable
shipment for warranty reasons.
2.5 Others
Superwind GmbH reserves the right to decide whether the product or parts thereof shall
be repaired or replaced under warranty. Should neither repair nor replacement by
superwind GmbH be possible, the purchaser solely will be entitled to a full or partial
refund (prorated when returned to the manufacture after more than 1 year of use).
This warranty does not affect the purchaser
́
s statutory rights under applicable national
legislation in force, nor the purchaser
́
s right against the retailer arising from the sales /
purchase contract. In the absence of applicable national legislation, this warranty will be
the purchaser
́
s sole and exclusive remedy, and superwind GmbH shall not be liable for
any incidental or consequential damages for breach of any expressed or implied warranty
of this product.
THE GENERAL CONDITIONS FOR THE SUPPLY OF PRODUCTS AND SERVICES OF
THE ELECTRICAL AND ELECTRONICS INDUSTRY APPLY WITH APPROPRIATE
LIMITS AND STANDARDS.
2.6
Expenses and Responsibilities
All associated expenses (shiping to and from the repair facility, insurance, etc) are the full
responsibility of the buyer or his shipping agent, unless the buyer is notified otherwise by
the manufacturer.
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