5-70
S
UPER 370DDE/370SDA
User's Manual
Troubleshooting
Frequently Asked Questions
This section lists frequently asked questions involving pre-installation,
drive issues, installation, and post-installation.
Pre-Installation
(Speed, Device Types, Capacity, Cabling)
Q: What kind of hard drives can I use for a FastTrak100 array?
A: You
can
use any IDE/EIDE hard drive(s) to create arrays on the
FastTrak100. You
should
use matching drives for multiple-drive arrays
to maximize capacity usage as well as performance. Ultra ATA/100
drives are recommended for highest performance.
Q: Will APM (Advanced Power Management) work with HDDs on
the FastTrak100?
A: APM will not work with HDDs on the FastTrak100. This is because the
system sees the card as a SCSI card.
Q: Can I use ATAPI devices on the FastTrak100 controller?
A: No. There is no driver layer on the FastTrak100 controller which will
support ATAPI packet messages.
Q: Will the FastTrak/100 work with a 37Mhz or 41Mhz PCI bus
speed?
A: The current PCI 2.1 specification is for a 33Mhz PCI bus speed. The
FastTrak100 is designed around the specification. In most cases, a
higher PCI bus speed will result in a variety of different errors. While
some people have been able to get these higher speeds to work, since
it is out of specification we cannot support it.
Q: How can I change the resources that the FastTrak uses?
A: The FastTrak100 is fully PnP. This means all the resources that it
uses are given to it by the PnP BIOS on the motherboard. The
FastTrak100 does support IRQ sharing, but this will not work unless
ALL the concerned devices support the feature. If your motherboard
allows you to control the assignment of these resources, you may be
able to remedy the problem by “playing around” with them. You can
also try resetting the configuration data in your CMOS. This is usually
an option in the PnP section of your CMOS. Otherwise, the only way
you might be able to affect these assignments is to switch the PCI slot
that the card is in.
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