5-62
S
UPER 370DDE/370SDA
User's Manual
Troubleshooting
Drive-Related Errors
Critical Array Status Error Reported during Boot
If a critical status error message appears on the FastTrak100 BIOS
startup screen for a mirrored array (see below), there is a drive in the
array which has failed or is not responding. FastTrak100 will identify the
failed drive by channel number and Master/Slave designation (if 2 drives
exist on the same cable). The mirrored array has lost its fault toler-
ance, but will still perform normal drive reads and writes.
Try powering the system off and on to reset the drive. Also confirm that
cables are properly attached and the drive is receiving power. If the
drive still appears to have failed, proceed to “Rebuild Array” option of
FastCheck detailed on page 5-40.
Drive cannot be formed into an array
Drives must support Ultra DMA or Multi-word DMA and be free of media
defects to be added into an array. Promise recommends using new
identical drives for each array. Re-secure data and power cabling while
checking for proper alignment. Typically, Pin 1 of the drive is closest to
the power connector.
Possible Master/Slave problems
Master/slave problems may exist between two ATA or IDE drives of
different brands attached to a single cable. For both compatibility and
better performance, choose drives of the same model/brand and install
them on separate cables. Refer to the Drive Setup by Connector chart
(see page Error! Bookmark not defined.) for more recommended
drive placements.
Operation aborted because FastBuild encountered an error as follows:
Location: Channel 2 - Master Drive
Array Status: Critical
Please retry using FastCheck utility to recover all data. Reboot the system
by pressing the ENTER key.
Содержание SUPER 370DDE
Страница 1: ... SUPER 370DDE SUPER 370SDA USER S MANUAL Revision 1 1 SUPER ...
Страница 9: ...Chapter 1 Introduction 1 3 370DDE SECTION ...
Страница 10: ...SUPER 370DDE 370SDA User s Manual 1 4 SUPER 370DDE Figure 1 1 SUPER 370DDE Image ...
Страница 15: ...Chapter 1 Introduction 1 9 370SDA SECTION ...
Страница 16: ...SUPER 370DDE 370SDA User s Manual 1 10 SUPER 370SDA Figure 1 1 SUPER 370SDA Image ...
Страница 21: ...Chapter 1 Introduction 1 15 GENERAL SECTION ...
Страница 52: ...3 6 SUPER 370DDE 370SDA User s Manual Notes ...
Страница 163: ...SUPER 370DDE 370SDA User s Manual A 6 APPENDIX A Notes ...
Страница 169: ...SUPER 370DDE 370SDA User s Manual B 6 APPENDIX A NOTES ...
Страница 171: ...SUPER 370DDE 370SDA User s Manual C 2 APPENDIX A Notes ...