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Appendix D

Getting Server Firmware and Software

D-5

D.4.2

Gathering Information for the Physical Media
Request

You must have a warranty or support contract for your server in order to make a
physical media request (PMR).

Before you make the PMR, gather the following information:

■

Obtain product name, software release version, and patches required.

It will be

easier to make the request if you know the latest software release and the name of
the download packages (patches) that you are requesting.

■

If you have access to My Oracle Support

–

Follow the instructions in

“Download

Firmware and Software Using My Oracle Support” on page D-3

to determine

the latest software release and view available downloads (patches). After
viewing the list of patches, you can navigate away from the Patch Search
Results page, if you do not want to continue with the download steps.

■

If you do not have access to My Oracle Support

–

Use the information in

Section D.3 “Available Software Release Packages” on page D-2

to determine

which packages you want, then request those packages for the latest software
release.

■

Have the shipping information ready.

You will need to provide a contact, phone

number, email address, company name, and shipping address as part of the
request.

▼

Request Physical Media (Online)

Gather the information described in

Section D.4.2 “Gathering Information for the

Physical Media Request” on page D-5

before making the request.

1. Go to the following web site:

http://support.oracle.com

2. Sign in to My Oracle Support.

3. Click on the Contact Us link in the upper right corner of the page.

4. In the Request Description section, fill in the following:

a. In the Request Category drop-down menu, select the following:

Software and OS Media Request

b. In the Request Summary field, type:

PMR for latest software release

for Sun Server X2-4

5. In the Request Details section, answer the questions shown in the following

table.

Содержание Fire X4470 M2

Страница 1: ...Sun Server X2 4 formerly Sun Fire X4470 M2 Service Manual Part No E20784 06 April 2013...

Страница 2: ...propri t intellectuelle Ils sont conc d s sous licence et soumis des restrictions d utilisation et de divulgation Sauf disposition de votre contrat de licence ou de la loi vous ne pouvez pas copier re...

Страница 3: ...Input Output I O 1 6 1 1 7 Summary of Supported Components and Capabilities 1 7 1 2 Server Front Panel Features 1 9 1 3 Server Back Panel Features 1 10 1 4 Performing Service Related Tasks 1 11 2 Pre...

Страница 4: ...ls 2 9 2 9 Attaching Devices to the Server 2 10 2 9 1 Connector Locations 2 10 2 9 2 Cabling the Server 2 11 Cable the Server 2 11 3 Servicing CRU Components That Do Not Require Server Power Off 3 1 3...

Страница 5: ...sical Layout 4 2 4 1 2 Memory Riser Population Rules 4 3 4 1 3 Memory Riser DIMM Population Rules 4 4 4 1 4 Memory Performance Guidelines 4 5 4 1 4 1 Recommended Memory Placement 4 6 4 1 5 DIMM Fault...

Страница 6: ...Filler Panel 4 25 4 4 Servicing the System Lithium Battery CRU 4 27 Remove the System Battery 4 27 Install the System Battery 4 28 5 Servicing FRU Components 5 1 5 1 Servicing the CPU and Heatsink FR...

Страница 7: ...e Server to the Normal Rack Position 6 2 6 3 Powering On the Server 6 3 Power On the Server 6 3 7 Servicing the Server at Boot Time 7 1 7 1 Powering On the Server 7 1 7 2 About the BIOS 7 2 7 3 Defaul...

Страница 8: ...8 5 8 3 1 1 Prerequisites for Accessing the Preboot Menu 8 5 Access the Preboot Menu 8 6 Edit Preboot Menu for Remote Serial Access 8 7 8 3 1 2 Edit Mode Settings in Preboot Menu 8 9 8 3 2 Restoring O...

Страница 9: ...7 BIOS Chipset Menu Selections B 19 B 8 BIOS Exit Menu Selections B 21 C Connector Pinouts C 1 C 1 USB Connectors C 1 C 2 Serial Connector C 2 C 3 Gigabit Ethernet Connectors C 2 C 4 Network Manageme...

Страница 10: ...Gathering Information for the Physical Media Request D 5 Request Physical Media Online D 5 Request Physical Media By Phone D 6 D 5 Installing Updates D 7 D 5 1 Installing Firmware D 7 D 5 2 Installin...

Страница 11: ...trators and service technicians who have an understanding of server systems Note This service manual describes how to replace both customer replaceable units CRUs and field replaceable units FRUs FRUs...

Страница 12: ...ated Documentation Documentation Link All Oracle documentation http www oracle com documentation Sun Server X2 4 http www oracle com pls topic lookup ctx SunServerX2 4 Oracle Integrated Lights Out Man...

Страница 13: ...tion Links Access electronic support through My Oracle Support http support oracle com For hearing impaired http www oracle com accessibility support html Learn about Oracle s commitment to accessibil...

Страница 14: ...xiv Sun Server X2 4 Service Manual April 2013...

Страница 15: ...describes the major features components and capabilities of the server 1 1 1 Intel Xeon E7 Platform The Intel Xeon E7 platform is based on the Intel Xeon Processor E7 4800 Series and uses the Intel 75...

Страница 16: ...ck diagram for a Sun Server X2 4 with two CPUs Note In the diagrams the PCIe SAS RAID Controller is shown as installed in Slot 2 If a particular SAS RAID Controller has specific cooling requirements i...

Страница 17: ...E 1 2 The two CPU configuration must have CPUs with heatsinks in sockets 0 and 2 and heatsink filler panels installed in sockets 1 and 3 In a two CPU configuration all three QPI interconnects and both...

Страница 18: ...interfaces Each SMI interface can operate at speeds of 6 4 GT s which correspond to DDR3 operation at 1067 MT s From the CPU to the Intel 7510 Scalable Memory Buffer the SMI interface supports 11 lan...

Страница 19: ...e PC3L RDIMMs dual rank in 4 8 and quad rank 16 GB sizes For more information about CPUs memory risers and memory layout including guidelines for populating memory risers and DIMMs see Section 4 1 Ser...

Страница 20: ...ressurized it is important to maintain the seal of the dividing wall so that the power supply units can draw air through the drive bay The unrestricted airflow over the motherboard minimizes system no...

Страница 21: ...ed with any 2 5 inch SAS drives the system must be equipped with one PCI Express PCIe Gen 2 internal HBA card to support the front 2 5 inch drive bays Each offered PCIe Gen 2 HBA has 8 SAS2 SATA2 inte...

Страница 22: ...he supported drive interfaces for each bay depend on the HBA chosen An optional slot loading DVD RW drive on front of the server below the drive bays This SATA DVD connects to a USB SATA bridge so tha...

Страница 23: ...vice processor Integrated Baseboard Management Controller BMC which supports the industry standard IPMI feature set Supports remote KVMs DVD and floppy over IP optional license required Includes seria...

Страница 24: ...red LED amber 11 SATA DVD drive optional 3 Power OK LED green 12 Hard disk drive 0 optional 4 Power button 13 Hard disk drive 1 optional 5 SP OK Fault LED green amber 14 Hard disk drive 2 optional 6 S...

Страница 25: ...Service action required amber DC OK green AC OK green or amber 8 Network NET 10 100 1000 ports NET0 NET3 2 Power supply unit 0 AC inlet 9 USB 2 0 connectors 2 3 Power supply unit 1 status indicator LE...

Страница 26: ...3 Server Back Panel Features on page 1 10 Prepare to service the server Chapter 2 Replace or upgrade a FRU or CRU Chapter 3 Chapter 4 Chapter 5 Return the server to operation after servicing Chapter...

Страница 27: ...e and Static Prevention Measures on page 2 3 Section 2 4 Positioning the Server for Maintenance on page 2 4 Section 2 5 Releasing the Cable Management Arm on page 2 5 Section 2 6 Powering Off the Serv...

Страница 28: ...eable Component Locations Figure Legend 1 Motherboard 2 Low profile PCIe cards 3 Power supplies 4 Power supply backplane 5 Disk backplane 6 System lithium battery 7 CPUs and heatsinks 8 Memory risers...

Страница 29: ...cuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy th...

Страница 30: ...A disposable ESD mat shipped with some optional system components 2 4 Positioning the Server for Maintenance To remove and replace components in the Sun Server X2 4 you must extend the server to the m...

Страница 31: ...the Cable Management Arm For some service procedures if you are using a cable management arm CMA you might have to release the CMA to gain access to the back of the chassis Release the CMA Refer to FI...

Страница 32: ...13 FIGURE 2 3 Releasing the Cable Management Arm 2 6 Powering Off the Server Many service procedures require you to remove main power from the server To remove main power from the server use one of th...

Страница 33: ...l shutdown Press and release the Power button on the front panel Pressing the Power button causes Advanced Configuration and Power Interface ACPI enabled operating systems to perform an orderly shutdo...

Страница 34: ...ecting the AC power cords from the power supplies will result in a chassis intrusion switch failure This failure causes the server to be immediately powered off Any changes you make to the memory rise...

Страница 35: ...ith module replacement filler panels for CPUs disk drives HDD or SSD memory modules DIMMs the DVD drive and the PCIe cards A filler panel is an empty metal or plastic enclosure that does not contain a...

Страница 36: ...server The following sections describe the locations of connectors on the server and the order in which you should attach cables and devices to the server 2 9 1 Connector Locations FIGURE 2 5 shows an...

Страница 37: ...console directly connect any additional external devices such as a mouse and keyboard to the server s USB connectors and or a monitor to the DB 15 video connector 3 If you plan to connect to the Orac...

Страница 38: ...2 12 Sun Server X2 4 Service Manual April 2013...

Страница 39: ...ing Power Supplies CRU on page 3 11 Note Depending on your configuration in some cases you might have to power off the server when removing or replacing the disk drive 3 1 Servicing Disk Drives CRU Th...

Страница 40: ...Static Prevention Measures on page 2 3 2 Identify the disk drive filler panel you want to remove TABLE 3 1 Disk Drive Status LED Descriptions Legend LED Symbol Color Lights When 1 OK to Remove Blue A...

Страница 41: ...u want to remove The amber Service Action Required LED on the drive might be lit See Section 3 1 1 Disk Drive Status LED Reference on page 3 1 3 Determine whether you can replace the disk drive using...

Страница 42: ...airflow FIGURE 3 2 Removing a Disk Drive Install a Disk Drive Installing a disk drive into a server is a two step process You must first install the disk drive into the drive slot and then configure...

Страница 43: ...rocedure described in Section 6 3 Powering On the Server on page 6 3 If you have hot plugged the drive configure the disk drive Refer to the Sun Disk Management Overview for information Install a Disk...

Страница 44: ...replace it within 30 seconds to prevent overheating of the server 3 2 2 Fan Module LED Reference Each fan module contains LEDs that are visible from the top of the server TABLE 3 2 describes fan modu...

Страница 45: ...ired TOP LED on the front of the server Fan Module Service Action Required LED on or adjacent to the faulty fan module The system Overtemp LED might light if a fan fault causes an increase in system o...

Страница 46: ...asures on page 2 3 b Extend the server to the maintenance position See Section 2 4 Positioning the Server for Maintenance on page 2 4 2 Identify the faulty fan module with a corresponding Service Acti...

Страница 47: ...n Module Install a Fan Module Refer to FIGURE 3 6 when completing the following procedure 1 Unpack the replacement fan module and place it on an antistatic mat 2 Install the replacement fan module int...

Страница 48: ...ervice Action Required LED on the front of the server are not lit See Section 1 2 Server Front Panel Features on page 1 9 and Section 1 3 Server Back Panel Features on page 1 10 for locations of syste...

Страница 49: ...vided that the other power supply is online and working Caution If a power supply fails and you do not have a replacement available to ensure proper airflow leave the failed power supply installed in...

Страница 50: ...oving and Installing Power Supplies Use the following procedures to remove and install power supplies Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal...

Страница 51: ...ction 2 5 Releasing the Cable Management Arm on page 2 5 2 Identify which power supply 0 or 1 requires replacement A lit Service Action Required LED on a power supply indicates that a failure was dete...

Страница 52: ...upright installation in the Sun Server X2 4 The A239A A239C power supply correctly exhausts air from the rear of the server Do not install an A239 or A239B power supply which might cause the system to...

Страница 53: ...D is lit See Section 3 3 1 Power Supply LED Reference on page 3 11 6 Verify that the following LEDs are not lit Service Action Required LED on the power supply Front and rear Service Action Required L...

Страница 54: ...3 16 Sun Server X2 4 Service Manual April 2013...

Страница 55: ...ion 4 4 Servicing the System Lithium Battery CRU on page 4 27 4 1 Servicing Memory Risers and DIMMs CRU Caution These procedures require that you handle components that are sensitive to static dischar...

Страница 56: ...page 4 4 Rules for installing DIMMs across memory risers See Section 4 1 4 Memory Performance Guidelines on page 4 5 DIMM rank classifications labels See Section 4 1 6 Supported DIMMs on page 4 7 Ins...

Страница 57: ...ensure that the memory riser contains this label The system firmware checks if the installed CPUs are for the Sun Server X2 4 The system firmware raises a fault for memory risers whose model belongs...

Страница 58: ...y risers per CPU the following guidelines should be followed First populate riser slot MR0 for each CPU starting with the lowest numbered CPU P0 The populate riser slot MR1 for each CPU starting with...

Страница 59: ...following population order Blue White Black Green 6 DIMM slots must be populated in matching pairs of identical DIMMs from the same memory kit within a processor The recommended DIMM population order...

Страница 60: ...city DIMMs are placed For installations with one DIMM size all DIMMs will be placed in this step For installations with additional DIMMs of different sizes continue to the next guideline step If you a...

Страница 61: ...IOS on subsequent boots This isolates the faulty component from the system to ensure that proper operation is not compromised by the presence of the faulty component 4 1 6 Supported DIMMs Initially su...

Страница 62: ...rver to the maintenance position See Section 2 4 Positioning the Server for Maintenance on page 2 4 d Remove the top cover See Section 2 7 Removing the Server Top Cover on page 2 8 2 Locate the memory...

Страница 63: ...filler panel is partially ejected from the socket b Carefully lift the DIMM filler panel straight up to remove it from the socket FIGURE 4 6 Caution Whenever you remove a DIMM filler panel replace it...

Страница 64: ...this riser is faulty or misconfigured Note Located above the Fault Remind button is the Fault Remind button Power LED When the Fault Remind button is pressed the Power LED illuminates green to indicat...

Страница 65: ...4 Identify the faulty or misconfigured DIMM s by pressing the Fault Remind button on the memory riser FIGURE 4 5 If the DIMM Service Action Required LED is off DIMM is operating properly If the DIMM...

Страница 66: ...ult Remind Button on Memory Riser 5 To remove the DIMM do the following FIGURE 4 6 a Rotate both DIMM slot ejectors outward as far as they will go The DIMM is partially ejected from the socket b Caref...

Страница 67: ...ith another memory riser or a DIMM or a filler panel otherwise the server might overheat due to improper airflow Caution Be sure to install DIMMs in matched pairs of identical DIMM types same part num...

Страница 68: ...M is oriented correctly FIGURE 4 7 Installing DIMMs 4 Gently press the DIMM into the slot until the ejector tabs lock the DIMM in place If the DIMM does not easily seat into the connector verify that...

Страница 69: ...7 Return the server to operation a Install the top cover See Section 6 1 Replacing the Server Top Cover on page 6 1 b Return the server to the normal rack position See Section 6 2 Returning the Server...

Страница 70: ...wering On the Server on page 6 3 Install a DIMM Filler Panel 1 Locate the vacant DIMM slot on the memory riser 2 Ensure that the ejector levers at both ends of the memory module slot are in a fully op...

Страница 71: ...ermine the slot in which to install a PCIe card follow these guidelines First consider any cooling considerations that require a card to be installed in a certain slot For information about cooling co...

Страница 72: ...le Adapter PCIe cards 4446A Z N or X4446A Z N installed in server slots 0 through 4 or even one of these cards installed in slots 5 through 9 BIOS might log a PCI resource exhaustion event This error...

Страница 73: ...that you follow antistatic practices as described in Section 2 3 Performing Electrostatic Discharge and Static Prevention Measures on page 2 3 Caution Ensure that all power is removed from the server...

Страница 74: ...arge This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in Section 2 3 Performing Electrostatic Discharge and Static Prevention M...

Страница 75: ...lled 4 Unplug all data cables from the PCIe card Note the location of all cables for reinstallation later 5 Disengage the PCIe card slot crossbar from its locked position and rotate the crossbar into...

Страница 76: ...ic Prevention Measures on page 2 3 Caution Ensure that all power is removed from the server before removing or installing PCIe cards You must disconnect the power cables before performing this procedu...

Страница 77: ...or recover RAID configurations refer to the LSI MegaRAID SAS Software User s Guide which is available at the following location http www lsi com support sun Install a PCIe Card Filler Panel Refer to F...

Страница 78: ...VD Drive and DVD Driver Filler Panel CRU Use the following procedures to remove and replace the DVD drive and DVD drive filler panel Remove the DVD Drive or DVD Drive Filler Panel Refer to FIGURE 4 11...

Страница 79: ...therwise the server might overheat due to improper airflow FIGURE 4 11 Removing the DVD Drive or Filler Panel Install the DVD Drive or DVD Drive Filler Panel Refer to FIGURE 4 12 when completing the f...

Страница 80: ...ling the DVD Drive or Filler Panel 3 Return the server to operation a Return the server to the normal rack position See Section 6 2 Returning the Server to the Normal Rack Position on page 6 2 b Power...

Страница 81: ...tem before performing these procedures Remove the System Battery 1 Prepare for servicing a Attach an antistatic wrist strap See Section 2 3 Performing Electrostatic Discharge and Static Prevention Mea...

Страница 82: ...ize with a network time server using the Network Time Protocol NTP the Oracle ILOM clock will be reset as soon as the server is powered on and connected to the network Otherwise proceed to the next st...

Страница 83: ...k position See Section 6 2 Returning the Server to the Normal Rack Position on page 6 2 c Reconnect all power cords to the server power supplies and power on the server See Section 6 3 Powering On the...

Страница 84: ...4 30 Sun Server X2 4 Service Manual April 2013...

Страница 85: ...FRU on page 5 8 Section 5 3 Servicing the Power Supply Backplane FRU on page 5 12 Section 5 4 Servicing the Disk Drive Backplane FRU on page 5 15 Section 5 5 Servicing the Motherboard FRU on page 5 1...

Страница 86: ...ller Panel and CPU Cover Plate 1 Prepare for servicing a Attach an antistatic wrist strap See Section 2 3 Performing Electrostatic Discharge and Static Prevention Measures on page 2 3 b Power off the...

Страница 87: ...er completely and disconnect all power cords from the server power supplies See Section 2 6 Powering Off the Server on page 2 6 c Extend the server to the maintenance position See Section 2 4 Position...

Страница 88: ...ther components c Use an alcohol pad to clean the thermal grease from both the bottom of the heatsink and the top of the CPU Caution Whenever you remove a heatsink you should replace it with another h...

Страница 89: ...E 5 2 Removing the Heatsink and CPU Install a Heatsink and CPU 1 Unpack the installation kit Depending on whether you are adding a new CPU and heatsink or replacing one or both of these components bec...

Страница 90: ...socket Ensure that the orientation is correct as damage might result if the CPU pins are not aligned correctly FIGURE 5 3 Installing the CPU b Lower the load plate Ensure that the load plate sits fla...

Страница 91: ...ts to reduce movement after it makes initial contact with the layer of thermal grease Caution If the heatsink assembly is moved too much during its installation the layer of thermal grease might not b...

Страница 92: ...e Section 6 3 Powering On the Server on page 6 3 5 2 Servicing the Fan Board FRU Use the following procedures to remove and install the fan board Caution These procedures require that you handle compo...

Страница 93: ...ry Riser and DIMM on page 4 9 4 Disconnect any cables plugged into the USB or video connectors on the front of the server 5 Remove the fan board FIGURE 5 4 a Loosen the three captive screws connecting...

Страница 94: ...cables from the faulty fan board unit and plug them into the fan board on the replacement fan board unit 3 Reinstall the fan board unit FIGURE 5 5 a Insert the fan board unit into the chassis moving...

Страница 95: ...the chassis FIGURE 5 5 Installing the Fan Board 4 Reinstall all fan modules See Install a Fan Module on page 3 9 5 Reinstall all memory risers See Install Memory Risers and DIMMs on page 4 13 6 Retur...

Страница 96: ...the power board even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power distribution board Remove the Power Sup...

Страница 97: ...e chassis 5 Remove the ribbon cable connecting the power supply backplane to the motherboard 6 Remove the screw holding the power supply cover in place and remove the power supply cover Step 1 in FIGU...

Страница 98: ...the power supply backplane into position by ensuring that the tabs on the power board slide onto the hooks on the power supply cage Step 1 in FIGURE 5 7 4 Install the motherboard See Install the Mothe...

Страница 99: ...cover See Section 6 1 Replacing the Server Top Cover on page 6 1 b Return the server to the normal rack position See Section 6 2 Returning the Server to the Normal Rack Position on page 6 2 c Reconnec...

Страница 100: ...c Discharge and Static Prevention Measures on page 2 3 b Power off the server completely and disconnect all power cords from the power supplies See Section 2 6 Powering Off the Server on page 2 6 c Ex...

Страница 101: ...drive 3 Lift up the metal hook and press the disk drive backplane to the front until it snaps into place 4 Replace the power cable ribbon data cable and any SAS SATA cables The mini SAS plug that ter...

Страница 102: ...Replacing the Server Top Cover on page 6 1 b Return the server to the normal rack position See Section 6 2 Returning the Server to the Normal Rack Position on page 6 2 c Reconnect all power cords to t...

Страница 103: ...tion 2 3 Performing Electrostatic Discharge and Static Prevention Measures on page 2 3 b Power off the server completely and disconnect all power cords from the server power supplies See Section 2 6 P...

Страница 104: ...er plate that secures the SAS cables 10 Position the cables off to the side using the tab on the power supply cover 11 Grasp the handle on the motherboard and slide it toward the front and then out of...

Страница 105: ...nnect all cables from the power supply backplane disk drive backplane and fan board to the motherboard 10 Reinstall all PCIe cards See Install a PCIe Card Filler Panel on page 4 23 11 Reinstall the po...

Страница 106: ...5 22 Sun Server X2 4 Service Manual April 2013 FIGURE 5 11 Installing the Motherboard...

Страница 107: ...6 1 Replacing the Server Top Cover When you have completed a service procedure replace the server top cover using the following procedure Replace the Server Top Cover Refer to FIGURE 6 1 when complet...

Страница 108: ...extended the server to the maintenance position use the following procedure to return the server to the normal rack position Return the Server to the Normal Rack Position Refer to FIGURE 6 2 when comp...

Страница 109: ...e back of the server If the cable management arm CMA is in the way disconnect the left CMA release and swing the CMA open 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail 6...

Страница 110: ...ower mode 2 Press and release the recessed Power button on the server front panel When main power is applied to the server the main Power OK LED begins to blink more quickly while the system boots and...

Страница 111: ...Test POST Events on page 7 2 Section 7 4 BIOS POST F1 and F2 Errors on page 7 4 Section 7 5 How BIOS POST Memory Testing Works on page 7 7 Section 7 6 Ethernet Port Device and Driver Naming on page 7...

Страница 112: ...and change settings in the BIOS Setup Utility refer to the online instructions provided on the menu The remaining sections in this chapter provide additional information about the BIOS operations and...

Страница 113: ...ng system firmware progress Does not apply Secondary processor initialization Secondary CPU initialization system firmware progress Does not apply Initiated by warm reset Boot process started by warm...

Страница 114: ...or where the error occurred TABLE 7 2 lists some of the F1 and F2 error messages that could appear during the POST diagnostics along with instructions for how to possibly resolve the error reported PX...

Страница 115: ...depending on the PCI root port on IOH Uncorrectable Error Detected on Last Boot IOH n ESI Error Please Check SP Log for more Details IOH error Press F1 to continue Check the fault management function...

Страница 116: ...OM for more details Note This type of error typically indicates that the RAM read write test failed KBC BAT Test failed Keyboard controller basic assurance test error Press F1 to continue Check the SP...

Страница 117: ...rd check failed Password check error Press F1 to continue Check the SP event log in Oracle ILOM for more details Note This type of error indicates that the password entered does not match the password...

Страница 118: ...tions The device naming for the Ethernet interfaces is reported differently by different interfaces and operating systems See FIGURE 7 2 for a diagram that explains the logical operating system and ph...

Страница 119: ...ich the BIOS detects the Ethernet ports during bootup is listed below Note You can change the boot priority using the Boot Device Priority screen available in the Boot menu of the BIOS Setup Utility 1...

Страница 120: ...tion IPMI PCI Express SMBIOS Remote Access and Trusted Computing PCIPnP Configuration interface for plug and play PnP devices and Option ROM Boot Configuration interface for boot settings and boot dev...

Страница 121: ...dule BIOS Configuration Utility Menu Tree For an example of the options that are available on the BIOS Setup Utility menus see Appendix B 7 8 Performing Common BIOS Procedures This section includes in...

Страница 122: ...m is performing the power on self test POST Note If there is an error during the boot process you can press F1 to access the BIOS Setup Utility Alternatively you can use the following hot key combinat...

Страница 123: ...Setup Utility Main Screen Reset the BIOS Password To reset the BIOS password complete the following steps 1 Access the BIOS Setup Utility See Access the BIOS Setup Utility on page 7 12 2 Navigate to...

Страница 124: ...n Server X2 4 Service Manual April 2013 FIGURE 7 5 BIOS Security Screen 3 Select the password user or supervisor that you want to change then press Enter The Enter New Password dialog box appears FIGU...

Страница 125: ...e TPM feature set that is provided in Windows Server 2008 you must configure the Sun Server X2 4 to enable this feature Note TPM enables you to administer the TPM security hardware in your server For...

Страница 126: ...ings screen appears FIGURE 7 7 FIGURE 7 7 BIOS Advanced Settings Screen 3 Select Trusted Computing then press Enter The Trusted Computing screen appears FIGURE 7 8 FIGURE 7 8 Trusted Computing Screen...

Страница 127: ...CG TPM Support option is already set to Yes you should still complete the remaining steps in this procedure to ensure that all TPM configuration requirements are satisfied 6 Select the Execute TPM Com...

Страница 128: ...ver b Access the BIOS Setup Utility See Access the BIOS Setup Utility on page 7 12 c Navigate to the Advanced menu option d Select Trusted Computing The updated Trusted Computing screen appears indict...

Страница 129: ...3 1 Documentation Library at http www oracle com pls topic lookup ctx ilom31 To set the IP address complete the following steps 1 Access the BIOS Setup Utility See Access the BIOS Setup Utility on pag...

Страница 130: ...7 20 Sun Server X2 4 Service Manual April 2013 FIGURE 7 12 Set LAN Configuration Option 5 Use the arrow keys to select and specify the appropriate LAN configuration settings FIGURE 7 13...

Страница 131: ...these 128 Kbytes approximately 80 Kbytes are used by the VGA controller the disk controller and the network interface card Approximately 48 Kbytes remain for the Option ROM To enable or disable Optio...

Страница 132: ...output This feature is useful for Windows kernel debugging as it enables you to view non ASCII character traffic from the host console You can assign serial port output using either the Oracle ILOM we...

Страница 133: ...LOM CLI 2 To set the serial port owner type set SP serial portsharing owner host Note The serial port sharing value by default is owner SP 3 Connect a serial host to the server Assign Serial Port Outp...

Страница 134: ...page 7 24 to save BIOS configuration settings prior to a firmware upgrade and to restore BIOS configuration settings after the Oracle ILOM firmware upgrade has been completed Announcements and informa...

Страница 135: ...un Server X2 4 and its accompanying software and firmware contain many diagnostic tools and features that can help you complete the following tasks Isolate problems when a failure occurs on a componen...

Страница 136: ...ity Remote Capability Oracle ILOM SP firmware Monitors environmental conditions generates alerts performs fault isolation and provides remote console access Can function on standby power and when the...

Страница 137: ...Remote Console Solaris commands Operating system software Displays various kinds of system information Requires operating system Local and over network Oracle VTS Diagnostic tool standalone software...

Страница 138: ...g the SP Firmware Image on page 8 11 LEDs or system indicators and sensors Sun Server X2 4 Service Manual http www oracle com p ls topic lookup ctx SunServerX2 4 POST Servicing the Server at Boot Time...

Страница 139: ...able requirements are met prior to accessing the Preboot Menu from either a local or remote connection For local access to the Preboot Menu using Locate button You must connect a terminal or console c...

Страница 140: ...on the screen 3 To interrupt the ILOM boot process perform one of the following actions when the SP is resetting Press and hold the Locate button on the server front panel until the Preboot Menu appea...

Страница 141: ...commands supported in the Preboot Menu For command details see Section 8 3 5 Preboot Menu Command Summary on page 8 13 Edit Preboot Menu for Remote Serial Access 1 Access the Preboot Menu as described...

Страница 142: ...pe boot The following example shows an edit session where the check_physical_presence setting is changed Note For a list of other settings you can edit in the Preboot Menu see Section 8 3 1 2 Edit Mod...

Страница 143: ...nects to the Oracle ILOM If this is set to 1 the serial port connects to the host For more details see Section 8 3 3 Restoring Oracle ILOM Access to the Serial Console on page 8 10 bootdelay The numbe...

Страница 144: ...serial port connection by reconfiguring the host as the external serial port owner in either the Oracle ILOM web interface or CLI or in the Preboot Menu To determine which interface to use when resto...

Страница 145: ...nfirm your changes Enter y es to commit changes no 6 Type y to confirm your change and exit the edit session The Preboot Menu displays this message Summary Changed 1 settings Preboot 7 To exit the Pre...

Страница 146: ...the SP firmware using the Preboot Menu requires a flash file instead of a pkg file that is typically used to update the SP using the Oracle ILOM interfaces Restore the SP Firmware Image Using the Pre...

Страница 147: ...Note This command executes a modified boot sequence that does not offer the choice to select the diagnostic level or to interrupt the boot sequence and return to the Preboot Menu To execute the normal...

Страница 148: ...Ctrl q to quit show Shows information about the host state enable on Enables the front panel Power button which is usually disabled unless ILOM is running Caution If you start the host when Oracle ILO...

Страница 149: ...ils Type help net command for more details on these commands reset warm cold Resets the SP and the host warm Resets the SP without affecting a running host cold Resets the SP and the host It has the e...

Страница 150: ...ncludes the serial number From Oracle ILOM enter the show SYS command or go to the System Information tab in the Oracle ILOM browser interface TABLE 8 5 System Information Needed for Support System Co...

Страница 151: ...ecifications on page A 1 Section A 3 Environmental Requirements on page A 2 A 1 Physical Specifications TABLE A 1 lists the physical specifications for the server A 2 Electrical Specifications TABLE A...

Страница 152: ...240 VAC 0 98 P F TABLE A 3 Environmental Requirements Parameter Value Operating temperature single non rack system 5o C to 35o C 41o F to 95o F Nonoperating temperature single non rack system 40o C t...

Страница 153: ...Appendix A Server Specifications A 3...

Страница 154: ...A 4 Sun Server X2 4 Service Manual April 2013...

Страница 155: ...roduct This appendix contains the following topics Section B 1 BIOS Main Menu Selections on page B 2 Section B 2 BIOS Advanced Menu Selections on page B 3 Section B 3 BIOS PCIPnP Menu Selections on pa...

Страница 156: ...B 2 Sun Server X2 4 Service Manual April 2013 B 1 BIOS Main Menu Selections FIGURE B 1 BIOS Main Menu...

Страница 157: ...Appendix B BIOS Setup Utility Menus B 3 B 2 BIOS Advanced Menu Selections FIGURE B 2 BIOS Advanced Menu Advanced Settings Screen...

Страница 158: ...B 4 Sun Server X2 4 Service Manual April 2013 FIGURE B 3 BIOS Advanced Menu CPU Configuration First Screen...

Страница 159: ...Appendix B BIOS Setup Utility Menus B 5 FIGURE B 4 BIOS Advanced Menu CPU Configuration Second Screen FIGURE B 5 BIOS Advanced Menu IDE Configuration Screen...

Страница 160: ...B 6 Sun Server X2 4 Service Manual April 2013 FIGURE B 6 BIOS Advanced Menu ACPI Configuration Screen...

Страница 161: ...Appendix B BIOS Setup Utility Menus B 7 FIGURE B 7 BIOS Advanced Menu AHCI Configuration Screen...

Страница 162: ...B 8 Sun Server X2 4 Service Manual April 2013 FIGURE B 8 BIOS Advanced Menu I O Virtualization Screen...

Страница 163: ...Appendix B BIOS Setup Utility Menus B 9 FIGURE B 9 BIOS Advanced Menu IPMI 2 0 Configuration Screen FIGURE B 10 BIOS Advanced Menu IPMI 2 0 Configuration Set LAN Configuration Screen...

Страница 164: ...B 10 Sun Server X2 4 Service Manual April 2013 FIGURE B 11 BIOS Advanced Menu Intel VT d Configuration Screen FIGURE B 12 BIOS Advanced Menu PCI Express Configuration Screen...

Страница 165: ...Appendix B BIOS Setup Utility Menus B 11 FIGURE B 13 BIOS Advanced Menu Remote Access Configuration Screen FIGURE B 14 BIOS Advanced Menu Trusted Computing Screen...

Страница 166: ...B 12 Sun Server X2 4 Service Manual April 2013 B 3 BIOS PCIPnP Menu Selections FIGURE B 15 BIOS PCIPnP Menu First Screen...

Страница 167: ...Appendix B BIOS Setup Utility Menus B 13 FIGURE B 16 BIOS PCIPnP Menu Second Screen...

Страница 168: ...B 14 Sun Server X2 4 Service Manual April 2013 B 4 BIOS Boot Menu Selections FIGURE B 17 BIOS Boot Menu...

Страница 169: ...Appendix B BIOS Setup Utility Menus B 15 FIGURE B 18 BIOS Boot Menu Boot Settings Configuration Screen FIGURE B 19 BIOS Boot Menu Boot Device Priority Screen...

Страница 170: ...B 16 Sun Server X2 4 Service Manual April 2013 B 5 BIOS Security Menu Selections FIGURE B 20 BIOS Security Menu...

Страница 171: ...Appendix B BIOS Setup Utility Menus B 17 B 6 BIOS IO MMIO Menu Selections FIGURE B 21 BIOS IO MMIO Menu...

Страница 172: ...B 18 Sun Server X2 4 Service Manual April 2013 FIGURE B 22 BIOS IO MMIO Menu IO MMIO Ration Configuration Screen...

Страница 173: ...Appendix B BIOS Setup Utility Menus B 19 B 7 BIOS Chipset Menu Selections FIGURE B 23 BIOS Chipset Menu...

Страница 174: ...B 20 Sun Server X2 4 Service Manual April 2013 FIGURE B 24 BIOS Chipset Menu South Bridge Configuration Screen...

Страница 175: ...Appendix B BIOS Setup Utility Menus B 21 B 8 BIOS Exit Menu Selections FIGURE B 25 BIOS Exit Menu...

Страница 176: ...B 22 Sun Server X2 4 Service Manual April 2013...

Страница 177: ...age C 2 Section C 3 Gigabit Ethernet Connectors on page C 2 Section C 4 Network Management Port Connector on page C 3 Section C 5 Video Connectors on page C 4 Section C 6 Serial Attached SCSI SAS Conn...

Страница 178: ...the system console FIGURE C 2 Serial Management Connector C 3 Gigabit Ethernet Connectors Four RJ 45 Gigabit Ethernet connectors NET0 NET1 NET2 NET3 can be accessed from the back panel The Ethernet in...

Страница 179: ...ssed from the back panel FIGURE C 4 Network Management Connector Figure Legend 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receiv...

Страница 180: ...AS Connector The SAS connector is located on the motherboard It is connected with a SAS cable to the disk drive backplane FIGURE C 6 SAS Connector Figure Legend 1 Red Video 9 5V 2 Green Video 10 Sync...

Страница 181: ...drive to PHY S6 RX S7 Gnd Second mate Back side Signal S8 Gnd Second mate S9 S10 S11 Gnd Second mate S12 S13 S14 Gnd Second mate Power Segment P1 3 3V Not Supported P2 3 3V Not Supported P3 3 3V Not S...

Страница 182: ...C 6 Sun Server X2 4 Service Manual April 2013...

Страница 183: ...ds patches that includes all available firmware hardware drivers and utilities for the server All these have been tested together The ReadMe document that is included with the download explains what h...

Страница 184: ...structions on how to download software releases from My Oracle Support see Download Firmware and Software Using My Oracle Support on page D 3 Physical Media Request PMR You can request a DVD that cont...

Страница 185: ...hysical Media on page D 4 Download Firmware and Software Using My Oracle Support 1 Navigate to the following web site http support oracle com 2 Sign in to My Oracle Support Package Name Description Wh...

Страница 186: ...vailable downloads 8 To select a patch click the check box next to the patch name you can select more than one patch A pop up action panel appears The panel contains several action options 9 To downlo...

Страница 187: ...ad steps If you do not have access to My Oracle Support Use the information in Section D 3 Available Software Release Packages on page D 2 to determine which packages you want then request those packa...

Страница 188: ...ntacts Directory at http www oracle com us support contact 068555 html Question Your Answer Is this a physical software media shipment request Yes Which product line does the media request involve Sun...

Страница 189: ...er Ops Center Ops Center Enterprise Controller can automatically download the latest firmware from Oracle or firmware can be loaded manually into the Enterprise Controller In either case Ops Center ca...

Страница 190: ...Oracle Enterprise Manager Ops Center For more information go to http www oracle com us products enterprise manager 044497 html Oracle Hardware Installation Assistant For more information about Oracle...

Страница 191: ...7 9 block diagrams of system 1 2 C cable management arm releasing 2 5 cabling the server 2 11 chassis serial number locating 8 16 classification labels for DIMM 4 7 components location of replaceable...

Страница 192: ...MM installing 4 16 DIMM removing 4 8 disk drive installing 3 5 disk drive removing 3 2 DVD drive installing 4 25 DVD drive removing 4 24 memory riser installing 4 16 memory riser removing 4 8 PCIe car...

Страница 193: ...rs 7 4 memory testing 7 7 power supply installing 3 14 LEDs interpreting 3 11 removing 3 13 power supply backplane installing 5 14 removing 5 12 servicing 5 12 powering off server 2 6 powering on serv...

Страница 194: ...restoring 8 11 setup utility in BIOS accessing 7 12 slide rail latch 2 4 SP LAN settings configuring 7 18 specifications electrical A 1 environmental A 2 physical A 1 static prevention measures 2 3 a...

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