Sun Oracle Fire X4470 M2, Руководство по обслуживанию

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8-16 Sun Server X2-4 Service Manual • April 2013
8.5 Locating the Chassis Serial Number
You might need to have your server’s serial number when you ask for service on
your system. Record this number for future use. Use one of the following methods to
locate your server’s serial number:
■
On the front panel of the server, look at the bottom left of the bezel to locate the
server’s serial number.
■
Locate the yellow Customer Information Sheet (CIS) attached to your server
packaging. This sheet includes the serial number.
■
From Oracle ILOM, enter the
show/SYS
command or go to the System
Information tab in the Oracle ILOM browser interface.
TABLE 8-5
System Information Needed for Support
System Configuration Information Needed Your Information
Service contract number
System model
Operating environment
System serial number
Peripherals attached to the system
Email address and phone number for you and a
secondary contact
Street address where the system is located
Superuser password
Summary of the problem and the work being done
when the problem occurred
Other Useful Information
IP address
Server name (system host name)
Network or internet domain name
Proxy server configuration