0703-001-700 Rev-C
EN
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49
SYMPTOM
PROBABLE CAUSE
ACTION
A filter notification
message appears on the
main display.
The fluid suction filter has
exceeded its useful life.
Replace the HEPA fluid suction filter. See
Section 5.3 For Use
With
and the
instructions for use
supplied with the filter.
The smoke evacuator filter
has exceeded its useful
life.
Replace the smoke evacuator ULPA filter. See
Section 5.3 For
Use With
and the
instructions for use
supplied with the filter.
The rover is releasing a
strong odor.
The fluid suction filter has
exceeded its useful life.
Replace the fluid suction HEPA filter. See
Section 5.3 For Use
With
and the
instructions for use
supplied with the filter.
The docker does not
dispense detergent during
the cleaning cycle.
See
Section 13.2 Docking Station Operation
and
Section 13.3
Troubleshooting Codes
.
The canisters require
special additional cleaning.
Remove the rover from use. Contact Stryker Neptune Customer
Service. See
Section 1.3 Contact Information
.
The smoke evacuator fails
to operate after the ON
button is touched.
The smoke evacuator is
damaged.
Remove the rover from use. Contact Stryker Neptune Customer
Service. See
Section 1.3 Contact Information
.
A smoke evacuator
notification message
occurs.
The smoke evacuator
filter is not installed, not
installed correctly, or
damaged.
Install the smoke evacuator filter correctly. See
Section 5.3 For
Use With
and the
instructions for use
supplied with the filter.
The smoke evacuator is
damaged.
Remove the rover from use. Contact Stryker Neptune Customer
Service. See
Section 1.3 Contact Information
.
IV pole height cannot be
adjusted to its maximum
height.
IV pole is supporting too
much weight.
Remove excessive weight from the IV pole. See
Section 14
Specifications.
IV pole motor has
overheated.
Wait 10 minutes. Touch and hold the UP or DOWN button to
adjust the IV pole height.
The IV pole is bent, kinked,
or pinched.
Remove the rover from use. Contact Stryker Neptune Customer
Service. See
Section 1.3 Contact Information
.
Fluid does not drain from
the 4-liter canister into
the 20-liter canister after
pushing the EMPTY 4L
CANISTER button.
A clog exists at the bottom
of the 4-liter canister.
1. Remove the rover from use.
2. Close all used and unused manifold inlet ports.
3. Turn both suction control dials to the maximum suction value.
4. Touch the START SUCTION button.
5. Touch the EMPTY 4L CANISTER button. If the clog persists,
contact Stryker Neptune Customer Service. See
Section 1.3
Contact Information
.
An error occurs during
EMPTY 4L CANISTER
procedure.
The contents of the 4-liter
canister cannot fit into the
20-liter canister.
Dock the rover to empty both canisters of fluid waste. See
Section 8.4.3 To Dock the Rover.
The rover was unable to
prefill the 4-liter canister.
Dock the rover. Contact Stryker Neptune Customer Service if the
problem persists. See
Section 1.3 Contact Information
.
Sporadic electrical
interference is
experienced.
Electrical noise is present.
Turn off all the electrical equipment not in use in the room.
Relocate the electrical equipment to maximize the distance
between the equipment. Increase spatial distance.
Connect the electrical equipment into different hospital-grade
facility power receptacles with protective earth (ground).
0000160552, Rev. C Effective Date: Nov 25, 2015 1:43:15 PM
Print Date: Nov 25, 2015 02:19:13 PM
