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Chapter 4 – Maintenance

Materials and Tools

Required

A grounded anti-static wristband

An nTier300 VTL data drive

A #2 Phillips screwdriver

An anti-static bag for the malfunctioning data drive

Shipping materials for returning the malfunctioning data drive to Spectra Logic

Recommended

An anti-static mat

Identify the Malfunctioning Drive

Log into the local nTier300 VTL BlueScale web interface (see

Accessing the

BlueScale Web Interface

on page 38).

Select the Drives tab on the Overview screen to display status information about the
drives.

The malfunctioning drive is indicated by an error icon and a status of failed (Drive 1
in Figure 4-1).

Figure 4-1

Drives category with drives listed.

Содержание Spectra nTier300

Страница 1: ...Spectra nTier300 Virtual Tape Library Appliance Installation Guide PN 90990034 Revision B...

Страница 2: ...sfactory quality performance accuracy and effort including lack of negligence is with you Also there is no warranty against interference with your enjoyment of the Software or against infringement If...

Страница 3: ...haben k nnen Nur geschultes Personal sollte die Hochspannungskomponenten warten oder installieren Moving the nTier300 VTL Warning The nTier300 VTL weighs approximately 54 lb 25 kg without drives inst...

Страница 4: ...rt web Site www spectralogic com support index cfm Knowledge Base www spectralogic com support kbase index cfm United States and Canada Phone 800 227 4637 E mail support spectralogic com Europe Middle...

Страница 5: ...ftware 16 Spectra BlueScale Web Interface 16 Chapter 2 Installing the nTier300 VTL 17 Preparing for the Installation 17 Unpacking the nTier300 VTL 18 Prepare the Unpacking Location 18 Unpack the Compo...

Страница 6: ...le Status Icons 42 Viewing Messages 42 Monitoring the Status of Components 45 Viewing and Configuring IP Addresses 48 Restarting or Shutting Down the nTier300 VTL 50 Chapter 4 Maintenance 53 Replacing...

Страница 7: ...on Period 65 Product Relocation 65 Appendix B Specifications 67 RAID Storage Specifications 67 Integrated Server 68 Size and Weight 68 Power Requirements 69 Input Power Requirements 69 Power Cord Spec...

Страница 8: ...Contents 8 Notes...

Страница 9: ...ith the nTier300 VTL for detailed information about configuring and using one or more virtual tape libraries using the FalconStor VTL Console referred to as the VTL Console Intended Audience This guid...

Страница 10: ...uide which is included as a PDF on the nTier Deduplication CD included with the nTier300 VTL provides detailed information and instructions for using the Falcon for configuring managing and troublesho...

Страница 11: ...features nTier FalconStor VTL software The included FalconStor VTL software provides Virtual Tape Library VTL and FalconStor Single Instance Repository SIR deduplication functionality for the nTier30...

Страница 12: ...formance dual core CPU running the FalconStor VTL software Gigabit 1000BaseT Ethernet connectivity Two on board Gigabit Ethernet ports provide connections to Ethernet networks These ports provide iSCS...

Страница 13: ...in place LEDs on each drive sled indicate the status of the drive Drive blanks When fewer than twelve data drives are installed the bottom rows of drive bays have drive blanks installed to prevent co...

Страница 14: ...upply has its own AC power connector Cord locks on each power cord secure the cord to prevent it from being inadvertently disconnected Each power supply has a single LED that lights to indicate when t...

Страница 15: ...r300 VTL for saving configurations and uploading firmware packages If desired you can use these ports to connect a USB mouse and a USB keyboard to the nTier300 VTL integrated server Expansion slots Tw...

Страница 16: ...the Implementing nTier Deduplication guide which is included as a PDF on the nTier Deduplication CD Spectra BlueScale Web Interface The BlueScale web interface shown in Figure 1 4 provides an interfa...

Страница 17: ...available The nTier300 VTL requires a minimum of one Ethernet connection to provide the FalconStor VTL Console access to the nTier300 VTL and for accessing the BlueScale web interface It also require...

Страница 18: ...rpeted floor or anywhere else that poses risk for static discharge that could damage your appliance and its drives Unpacking the nTier300 VTL The Spectra nTier300 VTL and its drives are shipped in a c...

Страница 19: ...nTier300 VTL has not been improperly handled before proceeding Figure 2 5 Caution Do not unpack the nTier300 VTL or its drives if the Tip N Tell or Shockwatch indicator has been tripped Contact both t...

Страница 20: ...oder Fortbewegen Caution Leave the drives in their anti static bags until you have unpacked and installed the chassis in a rack Always wear an anti static wristband attached to an unpainted metallic s...

Страница 21: ...er300 VTL configuration for either 110 VAC or 220 VAC operation See Power Cord Specifications on page 69 for information about the power cords Drives The number of drives depends on the configuration...

Страница 22: ...nTier300 VTL in der N he der Unterseite des Schranks zu verhindern dass der Schrank von der kopflastigen Before You Begin Obtain the following tools and equipment 2 Phillips screwdriver magnetic if av...

Страница 23: ...ews Attach rail assemblies to rack Bag labeled 3 4 large nut plates 12 or more screws Attach rail assemblies to rack Bag labeled 4 4 clip nuts 4 screws Secure nTier300 VTL to rack Component Required U...

Страница 24: ...he second rail assembly Install the Sliders on the Chassis 1 Remove the nTier300 VTL chassis from its bag and place it on a sturdy work surface where you can reach both sides of the chassis Having two...

Страница 25: ...to each of the circled three holes as shown in Figure 2 11 This secures the slider to the chassis Tighten the screws snugly If the circled holes don t align properly with chassis screw holes install t...

Страница 26: ...st the rack side with the extender nearest the back of the rack 3 Adjust the extender so that it just fits in the inside distance from the front mounting holes of your rack to the back mounting holes...

Страница 27: ...to hold the plate in place 4 Repeat Step 3 to install the nut plates on the each of the other three posts of the rack Note Make sure that the nut plates are installed at the same level on all four po...

Страница 28: ...at Step 5 to attach the second outer rail to the rack Set aside any leftover screws and parts 7 On the front of the rack attach two clip nuts from bag 4 to each leg Place one above and another below t...

Страница 29: ...VTL weighs approximately 54 lb 25 kg without drives installed Use extreme caution when moving it Always use two people one on each side when lifting or moving it Warnung Die nTier300 VTL wiegt ca 25 k...

Страница 30: ...drives into the drive bays in any particular order The drive mapping for the RAID volume in the nTier300 VTL is dynamic The system determines the position of each drive during the first system boot an...

Страница 31: ...painted metal chassis Leave the drives in their anti static bags until you are ready to install them Do not place un bagged drives on any metal surfaces Do not power on the nTier300 VTL until all of t...

Страница 32: ...the cables to the system and perform the initial power up 1 Connect an Ethernet cable to either Ethernet port 1 or 2 on the rear panel Connect the other end of the cable to an active network over whic...

Страница 33: ...your switch to an optional 10 GigE NIC installed in the nTier300 VTL 3 If desired connect the nTier300 VTL to a physical library a standalone tape drive or another nTier VTL appliance If your physical...

Страница 34: ...nt cover 2 Examine the back of the cover Using the keys position of the locking tabs on each end so they are in the unlocked position Figure 2 21 3 Hold the edges of the cover and orient it so that th...

Страница 35: ...ale web interface If you connected the computer running the VTL Console to the nTier300 VTL using Ethernet port 2 use IP address 192 168 1 2 to connect to the server through the VTL Console and to acc...

Страница 36: ...Chapter 2 Installing the nTier300 VTL 36 Notes...

Страница 37: ...eb Interface on page 40 Monitoring the Status of Components on page 45 Viewing and Configuring IP Addresses on page 48 Restarting or Shutting Down the nTier300 VTL on page 50 Powering On the Spectra n...

Страница 38: ...Restarting or Shutting Down the nTier300 VTL on page 50 Accessing the BlueScale Web Interface The BlueScale web interface lets you configure network connections to the nTier300 VTL monitor the status...

Страница 39: ...web site s security certificate displays Figure 3 2 shows an example warning from Internet Explorer 7 The format of the warning may be different with the web browser you are using The warning displays...

Страница 40: ...sion Using the BlueScale Web Interface The BlueScale web interface lets you configure the nTier300 VTL network connections and monitor the status of system components The BlueScale web server starts a...

Страница 41: ...of the status icons Unread messages The number of unread messages if any displays on the Message button Selecting the Messages button displays a list of all the current messages see Viewing Messages...

Страница 42: ...tton shown in Figure 3 5 indicates that there are 30 unread messages The Error icon indicates that at least one of the messages is an error notification Reading Messages Use the following steps to vie...

Страница 43: ...r of messages that have been marked as read if any 3 Select Unread Messages to expand the list of unread messages Figure 3 6 Pay extra attention to any message flagged with the Warning or Error icon a...

Страница 44: ...ist and select Mark All as Read Figure 3 7 The number and the status icon shown on the Messages button are updated to reflect the status of any new messages Selecting Mark All as Read moves the messag...

Страница 45: ...ed status information for individual components The ability to monitor components status using the BlueScale web interface is especially useful when your nTier300 VTL is operating in a lights out data...

Страница 46: ...component in the group requires attention Red A component in the group is in an error state Figure 3 10 Tab Shows Drives Overall status for all drives Status of each drive Fans Status of midplane fans...

Страница 47: ...igure 3 10 changes the graphic to show the components associated with DRIVES Selecting Drives from the list below the graphic expands the page to show a list of the drives Figure 3 11 in the system An...

Страница 48: ...ht use one network connection for archiving virtual tapes to physical tapes in a library connected to the network Note You can use ether Ethernet port 1 or 2 to access the nTier300 VTL from the VTL Co...

Страница 49: ...n nnn Subnet Enter a valid subnet mask in the form of nnn nnn nnn nnn Gateway Enter a valid Class A B or C network gateway address in the form of nnn nnn nnn nnn Enter 0 0 0 0 if your network does not...

Страница 50: ...the button s LED turns off Press the button again power the nTier300 VTL back on again Caution Do not use the power button to turn off the nTier300 VTL unless you are specifically instructed to do so...

Страница 51: ...lt wait for approximately 90 seconds for the VLT console to stop the operating system then press power button until the blue LED in the button turns off Note To completely power off your nTier300 VTL...

Страница 52: ...Chapter 3 Using the nTier300 VTL BlueScale Web Interface 52 Notes...

Страница 53: ...lication guide for instructions Estimated Time Required Replacing a data drive takes about ten minutes This procedure can be performed without interrupting the operation of the nTier300 VTL As soon as...

Страница 54: ...ata drive to Spectra Logic Recommended An anti static mat Identify the Malfunctioning Drive 1 Log into the local nTier300 VTL BlueScale web interface see Accessing the BlueScale Web Interface on page...

Страница 55: ...throughout the procedure If a wristband is not available touch a known grounded surface such as the unpainted metal chassis An anti static wristband is included with the accessories Leave the drive in...

Страница 56: ...ds potential damage Use the following steps if you need to remove a drive 1 Slide the sled latch to the right to release it Figure 4 3 2 Open the drive sled handle by rotating it outward and toward th...

Страница 57: ...Using a 2 Phillips screwdriver install the four mounting screws to secure the new drive to the drive sled as shown in Figure 4 5 Install the New Drive The nTier300 VTL automatically detects the drive...

Страница 58: ...on push the handle inward and to the right until it locks in place An audible click indicates that the drive sled is locked into position Note The latch occasionally sticks in the open position If thi...

Страница 59: ...e hardware operating systems networks and backup software packages Spectra Logic offers a worldwide on site service and maintenance structure refined over many years to provide timely professional ser...

Страница 60: ...n a ticket using telephone e mail or the Spectra Logic Web site 1 Note the problem including what happened just before the failure occurred 2 Gather the information you will need to provide to Spectra...

Страница 61: ...ship the component Domestic Returns Instructions Notes Ship the package to Spectra Logic Corporation ATTN RMA Number Suite B 5571 Arapahoe Avenue Boulder CO 80303 Make sure you write the RMA number on...

Страница 62: ...her than Spectra Logic If any of the above conditions exist Spectra Logic reserves the right to repair the unit at the current fixed price of repair Warranty service may be acquired during the one yea...

Страница 63: ...of SpectraGuard Service SpectraGuard Standard One year of SpectraGuard Standard service is included in the purchase of every nTier300 VTL SpectraGuard Standard is appropriate for customers who are ab...

Страница 64: ...ware and firmware as they become available Online Support Customers have access to www spectralogic com support for the SpectraGuard knowledge base and all online documentation SpectraGuard Premier Sp...

Страница 65: ...ved geographical area you may request approval The approval may take up to five business days Approval is dependent upon your site s proximity to a major metropolitan area Most on site service contrac...

Страница 66: ...Appendix A Technical Support 66 Notes...

Страница 67: ...The following table shows the RAID storage specifications for the nTier300 VTL Parameter Specification RAID Capacity a a The native capacity numbers refer to raw disk capacity RAID configuration and...

Страница 68: ...ions One 10 GbE data port or one Fibre Channel or one SCSI a Gigabit Ethernet Parameter nTier300 VTL Chassis Shipping Container a b a Specifications are subject to change without notice b Includes uni...

Страница 69: ...5 15P male connector to plug into an electrical outlet and a molded IEC 60320 C13 female connector to plug into the nTier300 VTL power supply 220 Volt AC Power Cord for Use in North America The criter...

Страница 70: ...to connect to the nTier300 VTL power supply It must be a flexible HAR harmonized type H05VV F three conductor cord with minimum conductor size of 0 03 square inches 1 0 square millimeter Environmental...

Страница 71: ...on the regulatory and safety standards that apply to the Spectra nTier300 VTL appliance See the following sections for detailed information on each EU Declaration of Conformity on page 72 FCC Notice...

Страница 72: ...istics of information technology equipment EN 55024 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement EN 61000 4 2 1995 A1 1998 A2 2001 Electrostatic Dis...

Страница 73: ...u must be running your nTier300 VTL appliance on an uninterruptable power supply FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to...

Страница 74: ...he WEEE directive This directive only applicable in European Union countries indicates that this product should not be disposed of with normal unsorted municipal waste Within participating European Un...

Страница 75: ...data stored written to or retrieved read from a disk BlueScale Software available on Spectra nTier300 VTL appliance that supports nTier300 VTL configuration and monitoring bus A bus is a collection of...

Страница 76: ...onfiguration Protocol A protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every time it connects to the network In so...

Страница 77: ...billion bits per second for use in LAN backbone systems 10 Gigabit Ethernet Provides transmission speeds of up to 10 billion bits per second 10 Gbps F Fibre Channel The ANSI standard that defines an...

Страница 78: ...oved and replaced while the RAID array remains powered on and operational HTML HyperText Markup Language The document format used on the web Web pages are built with HTML tags codes embedded in the te...

Страница 79: ...al drive A logical drive might be located on one or more physical drives LUN Logical Unit Number A unique identifier used by a SCSI device that enables it to address up to eight separate devices each...

Страница 80: ...as controlling and allocating memory prioritizing system requests controlling input and output devices facilitating networking and managing files It also may provide a graphical user interface for hig...

Страница 81: ...t make up a RAID array You can configure only one RAID level across each volume group Each volume group stores its own redundancy data The capacity of the volume group is the aggregate capacity of the...

Страница 82: ...k into an interconnected but independent segment or domain in order to improve performance and security support ticket SpectraGuard opens support tickets to record problems experienced with your nTier...

Страница 83: ...ntain event driven rarely used or archival data stored on tape See also HSM U USB Universal serial bus A plug and play hardware interface between a computer and add on devices such as audio players jo...

Страница 84: ...ne or more volumes to a host W WWN World Wide Name specific to Fibre Channel A unique 48 bit or 64 bit number that identifies a connection or a set of connections to the network A WWN is assigned for...

Страница 85: ...22 status on Overview page 45 to 47 unpacking 19 to 20 compliance EU 72 FCC 73 safety 74 WEEE 74 Component OK icon 42 component status messages 42 to 44 monitoring through Overview page 45 to 47 compo...

Страница 86: ...tting gateway address 49 setting through web interface 48 to 49 viewing through Network page 48 K Knowledge Base accessing 4 for technical support 4 web address 4 L LEDs power button 13 power supply 1...

Страница 87: ...icy 61 warranty policy 62 replacing drives 53 to 58 requirements for service 65 to 65 power 69 to 70 requirements installing the nTier300 VTL 17 resetting nTier300 VTL 50 returns RMA policy 61 warrant...

Страница 88: ...e description 11 reboot or shut down the nTier300 VTL 50 W Warning icon 42 warnings AC power 3 high voltage 3 security certificate 39 weight 3 29 warranty 59 repair policy 62 standard service 63 web i...

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