Sony KP-53XBR200 - 53" Projection Tv, Руководство по обслуживанию

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Troubleshooting
If, after reading the following instructions, you
have additional questions related to the use of
your Sony projection TV, please call one of the
following numbers (English only).
Customers in the continental United States
contact the Direct Response Center at:
1-800-222-SONY (7669)
Customers in Canada contact the
Customer Relations Center at:
(416) 499-SONY (7669)
The picture turns off and the TIMER/STAND
BY indicator on the front panel flashes (self-
diagnosis function)
• The projection TV is equipped with a self-
diagnosis function. If there is a problem with
your projection TV, the TIMER/STAND BY
indicator on the front panel will flash
repeatedly. Counting the number of flashes
helps you inform qualified Sony personnel of
the projection TV’s condition.
1 Count how many times the TIMER/STAND
BY indicator flashes in total. It flashes twice
at 3 seconds’ intervals. If, for example, the
indicator flashes twice, stops flashing for 3
seconds, and flashes twice again, that
counts as twice.
2 Press POWER on the projection TV to turn it
off, then inform qualified Sony personnel or
the above Direct Response Center of the
number of flashes.
TIMER/STAND BY indicator
TV/VIDEO + VOLUME – + CHANNEL – POWER
TIMER/STAND BY STEREO
No picture (screen not lit), no sound
• Make sure the power cord is plugged in.
• Operate with the buttons on both the
projection TV and the remote control.
• Check to see if the TV/VIDEO setting is
correct: when watching TV, set to TV, and
when watching video tapes, set to VIDEO 1,
2, 3, 4 or 5.
• Try another channel. It could be station
trouble.
• Perform AUTO SET UP again using the SET
UP button to return to the factory preset
condition. (see “To perform AUTO SET UP
again” on page 24)
Remote control does not operate
• Batteries could be weak. Replace the
batteries.
• Press TV (FUNCTION) when operating your
projection TV.
• Make sure the projection TV’s power cord is
connected securely to the wall outlet.
• Locate the projection TV at least 3-4 feet
away from fluorescent lights.
• Check the S-Link connection. (see “Using
the S-Link/CONTROL S function” on page
19)
• Check the polarity of the batteries.
Front of the projection TV
5 6
Dark, poor or no picture (screen lit), good
sound
• Adjust PICTURE in the VIDEO menu.
(see “PICTURE” on page 35)
• Adjust BRIGHTNESS in the VIDEO menu.
(see “BRIGHTNESS” on page 35)
• Check antenna/cable connections.
• Perform AUTO SET UP again using the SET
UP button to return to the factory preset
condition. (see “To perform AUTO SET UP
again” on page 24)
• Adjust the convergence again using the AUTO
FOCUS button. (see “Adjusting the
convergence automatically (AUTO FOCUS)
on page 24”)
Good picture, no sound
• Press MUTING so that “MUTING” disappears
from the screen.
(see “MUTING” on page 25)
• Check the MTS setting in the AUDIO menu.
(see “MTS” on page 38)
• Make sure SPEAKER is set to ALL ON or L/R
OFF in the AUDIO menu. (see “SPEAKER” on
page 38)
• Perform AUTO SET UP again using the SET
UP button to return to the factory preset
condition. (see “To perform AUTO SET UP
again” on page 24)
Cannot receive upper channels (UHF) when
using an antenna
• Make sure CABLE is OFF in the CHANNEL
SET UP menu. (see “CABLE” on page 44)
• Use AUTO PROGRAM to add receivable
channels that are not presently in TV
memory. (see “AUTO PROGRAM” on page
44)
No color
• Adjust the COLOR in the VIDEO menu. (see
“COLOR” on page 35)
• Black and white programs cannot be seen in
color.
• Perform AUTO SET UP again using the SET
UP button to return to the factory preset
condition. (see “To perform AUTO SET UP
again” on page 24)
Only snow and noise appear on the screen
• Check the CABLE setting in the CHANNEL
SET UP menu. (see “CABLE” on page 44)
• Check the antenna/cable connections.
• Make sure the channel is broadcasting
programs.
• Press ANT to change the input mode.
(see “ANT” on page 27)
Troubleshooting (continued)
Dotted lines or stripes
• Adjust the antenna.
• Move the projection TV away from noise
sources such as cars, neon signs or hair-
dryers.
Noisy picture (when DRC is set to HIGH in
the VIDEO menu)
• Soften the sharpness using SHARPNESS in
the VIDEO menu.
TV is fixed to one channel
• Try turning CHANNEL FIX off.
(see “CHANNEL FIX” on page 45)
• Use AUTO PROGRAM to add receivable
channels that are not presently in the TV
memory. (see “AUTO PROGRAM” on page
44)
Double images or ghosts
• Use a highly directional outdoor antenna or a
cable (when the problem is caused by
reflections from nearby mountains or tall
buildings).
Cannot operate menu
• If the item you want to choose appears in
gray, you cannot select it. Press TV/VIDEO
correctly.