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Getting help
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Make sure HotSync
®
Manager is running. If it is, exit, and then restart it.
Make sure you selected
Local
from the HotSync
®
Manager menu or the Palm™ Desktop for CLIÉ
software menu.
Check the cable connection between the cradle and the USB connector on your computer.
Try a lower baud rate setting on the
Local
tab in the Setup dialog.
Read the HotSync
®
Log for the user account for which you are performing a HotSync
®
operation.
Make sure your CLIÉ handheld is seated in the cradle correctly.
Make sure the gold-plated connectors on the cradle and your CLIÉ handheld are clean. Use a pencil eraser
to clean them.
I cannot perform an IR HotSync
®
operation
Make sure the HotSync
®
Manager is running and the Serial Port for local operations is set to the
simulated port for infrared communication.
On your CLIÉ handheld, make sure the HotSync
®
application is set to
Local
, with the option
IR to a PC/Handheld
.
Make sure the IR port of your CLIÉ handheld is aligned directly opposite to, and within a few inches of,
the infrared device of your computer.
IR HotSync
®
operations do not work if you receive a low battery warning. Check the battery power of
your CLIÉ handheld. Recharge the internal battery.
When I tap the HotSync
®
button on the cradle, nothing happens in the Palm™ Desktop
for CLIÉ software and my CLIÉ handheld times out
Check the Palm™ Desktop for CLIÉ software
HotSync Setup
options to confirm that you have made the
correct settings for local HotSync
®
operations.
If you are experiencing intermittent success, try a lower speed setting on the
Local
tab in the Setup
dialog box in the HotSync
®
Manager.