SMART Podium 500 Series, Руководство пользователя

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Symptom Solution
Digital ink doesn’t appear as
you expect.
Check the customised pen settings in SMART Notebook software or
SMART Meeting Pro software. For more information on setting digital
ink properties, for example, colour, line thickness, line style and
transparency, refer to your SMART software’s online Help.
Mac-specific issues
If you encounter issues with your Mac operating system software, refer to the following table.
Symptom Solution
At startup, a message states
that SMART Product Drivers
failed to load or the
interactive pen display
preferences aren’t created.
l
Make sure that the Power button indicator is on and the USB
cable is securely connected to an active USB port on your
computer or to a USB hub. For details, see
Image issues on
page 48.
l
Connect the interactive pen display to a different USB
port.Select
Finder > Utilities > System Profiles > Content
> Hardware > USB and then make sure that your USB pen
display model is listed.Select Finder > Utilities. Start the Disk
Utility program and then run Repair Disk Permissions from
the First Aid tab. If this doesn’t resolve the problem, contact
SMART Technical Support .
Handwriting Recognition
doesn’t work correctly.
l
Ink preference files may be damaged. Remove the damaged
Ink preference files (see
Removing ink preference files on Mac
computers on the next page).
C H A P T E R 6
Troubleshooting your SMART Podium interactive pen display
52