SKYZER TECHNOLOGIES
PAGE 57 OF 81
INGENICO 5100 ANZ VERSION 4.8 OPERATING GUIDE
Version 1.1
5.9 DEBIT CARD TIPPING TRANSACTION
This function allows the merchant to accept a tip via a debit or credit card
transaction.
Step
Terminal Display
Description
1.0
E
E
E
ENZ EFTPOS
NZ EFTPOS
NZ EFTPOS
NZ EFTPOS
PUR CASH RFND
PUR CASH RFND
PUR CASH RFND
PUR CASH RFND
Select desired transaction.
Example: Press
CHQ
to select a purchase transaction.
NOTE:
A
purchase
transaction can also be performed by simply swiping the
card at the idle screen and proceeding through to step 3.0
2.0
S
S
S
SWIPE OR
WIPE OR
WIPE OR
WIPE OR
INSERT CARD
INSERT CARD
INSERT CARD
INSERT CARD
Swipe or insert card to proceed with the purchase transaction.
3.0
PURCHASE AMOUNT?
PURCHASE AMOUNT?
PURCHASE AMOUNT?
PURCHASE AMOUNT?
$0.00
$0.00
$0.00
$0.00
Enter the purchase amount and press
ENTER
.
4.0
AWAITING TIP
AWAITING TIP
AWAITING TIP
AWAITING TIP
AWAITING TIP
will be displayed on the terminal where cardholder has to select
Y/N to add TIP amount.
5.0
DO YOU WISH TO
DO YOU WISH TO
DO YOU WISH TO
DO YOU WISH TO
ADD A TIP Y/N
ADD A TIP Y/N
ADD A TIP Y/N
ADD A TIP Y/N
To add tip amount, press
ENTER
and proceed with step 6.0
or
CLEAR
to exit
and proceed with step 8.0.
6.0
PLS ADVISE STAFF
PLS ADVISE STAFF
PLS ADVISE STAFF
PLS ADVISE STAFF
OF TIP AMOUNT
OF TIP AMOUNT
OF TIP AMOUNT
OF TIP AMOUNT
Please advise the staff member of your tip amount.
7.0
TIP AMOUNT?
TIP AMOUNT?
TIP AMOUNT?
TIP AMOUNT?
$0.00
$0.00
$0.00
$0.00
Staff member will enter the tip amount and press
ENTER
8.0
CASH OUT AMOUNT?
CASH OUT AMOUNT?
CASH OUT AMOUNT?
CASH OUT AMOUNT?
$0.00
$0.00
$0.00
$0.00
Only applicable if the PU CASH are turned on.
Press
ENTER
to bypass the “
CASH OUT”
or enter the cash withdrawal amount
followed by the
ENTER
key.
9.0
AWAITING ACCOUNT
AWAITING ACCOUNT
AWAITING ACCOUNT
AWAITING ACCOUNT
The terminal waits on the account selection from the cardholder on the pinpad.
10.0
ACCOUNT $XX.XX
ACCOUNT $XX.XX
ACCOUNT $XX.XX
ACCOUNT $XX.XX
CHQ SAV CR
CHQ SAV CR
CHQ SAV CR
CHQ SAV CR
The pinpad will prompt for account selection. Ask the cardholder to select the
account on the pinpad.
Example:
SAV
11.0
AWAITING PIN
AWAITING PIN
AWAITING PIN
AWAITING PIN
The terminal waits for the cardholder to enter in their pin on the pinpad.
12.0
SAV
SAV
SAV
SAV-
-
-
-PIN $XX.XX
PIN $XX.XX
PIN $XX.XX
PIN $XX.XX
****
****
****
****
The pinpad may now prompt for PIN entry. Ask the cardholder to enter their PIN
number on the pinpad.
13.0
PROCESSING NOW
PROCESSING NOW
PROCESSING NOW
PROCESSING NOW
PROCESSING NOW
will be displayed on the terminal and pinpad while
processing the transaction.