SKYZER TECHNOLOGIES
PAGE 54 OF 81
INGENICO 5100 ANZ VERSION 4.8 OPERATING GUIDE
Version 1.1
5.8.3
Tipping Utilities
There are three functions under the Tipping Utility
menu, as follows:
5.8.3.1 Void Tip
This function allows the merchant to void a Credit Card Tipping transaction.
Note:
When voiding TIP, the entire TIP transaction will be voided.
Step
Terminal Display
Description
1.0
TIPPING
TIPPING
TIPPING
TIPPING
AUTH TIP UTIL
AUTH TIP UTIL
AUTH TIP UTIL
AUTH TIP UTIL
Press
ENTER
to scroll through the menu options until the
TIPPING
menu is
shown on the display.
Press
CR
to select
UTILITY.
2.0
SELECT FUNCTION
SELECT FUNCTION
SELECT FUNCTION
SELECT FUNCTION
1.
1.
1.
1. VOID TIP
VOID TIP
VOID TIP
VOID TIP
2. UPLOAD
2. UPLOAD
2. UPLOAD
2. UPLOAD
3. PRINT
3. PRINT
3. PRINT
3. PRINT
Select the desired function by pressing the corresponding number key.
Example: Press 1 to perform
VOID TIP FUNCTION.
3.0
RETRIEVE BY
RETRIEVE BY
RETRIEVE BY
RETRIEVE BY
1.
1.
1.
1. TRANS NUMBER
TRANS NUMBER
TRANS NUMBER
TRANS NUMBER
2. CARD NUMBER
2. CARD NUMBER
2. CARD NUMBER
2. CARD NUMBER
3. AUTH NUMBER
3. AUTH NUMBER
3. AUTH NUMBER
3. AUTH NUMBER
4. PURCHASE AMOUNT
4. PURCHASE AMOUNT
4. PURCHASE AMOUNT
4. PURCHASE AMOUNT
5. TIP AMOUNT
5. TIP AMOUNT
5. TIP AMOUNT
5. TIP AMOUNT
6. TOTAL AMOUNT
6. TOTAL AMOUNT
6. TOTAL AMOUNT
6. TOTAL AMOUNT
Select the desired search criteria by pressing the corresponding number on the
terminal to retrieve the stored transaction.
Example: Press 1 for
TRANS NUMBER
4.0
ENTER TRAN NUM
ENTER TRAN NUM
ENTER TRAN NUM
ENTER TRAN NUM
Enter the transaction number which can be obtained from the receipt.
Example: 000001
5.0
PLEASE WAIT
PLEASE WAIT
PLEASE WAIT
PLEASE WAIT
Terminal will display
PLEASE WAIT
while retrieving the selected transaction.
6.0
TRAN XXXXXX
TRAN XXXXXX
TRAN XXXXXX
TRAN XXXXXX
AUTH
AUTH
AUTH
AUTH
CARD XXXXXX....XXXX
CARD XXXXXX....XXXX
CARD XXXXXX....XXXX
CARD XXXXXX....XXXX
TOTAL AMT NZ$XX.XX
TOTAL AMT NZ$XX.XX
TOTAL AMT NZ$XX.XX
TOTAL AMT NZ$XX.XX
REQUIRED TRANS. Y/N
REQUIRED TRANS. Y/N
REQUIRED TRANS. Y/N
REQUIRED TRANS. Y/N
Transaction details are displayed.
Press
ENTER
to select that transaction and proceed through step 7.0.
Press
CLEAR
to exit and return to step 3.0.
7.0
CANCEL?
CANCEL?
CANCEL?
CANCEL?
TIP TRANSACTION
TIP TRANSACTION
TIP TRANSACTION
TIP TRANSACTION
Press
ENTER
to cancel the
TIP Transaction
and follow through step 8.0
Press
CLEAR
to exit and return to TIPPING menu.
8.0
PLEASE WAIT
PLEASE WAIT
PLEASE WAIT
PLEASE WAIT
Void TIP Transaction is processing
9.0
PRINTIN
PRINTIN
PRINTIN
PRINTING
G
G
G
‘Transaction Void’
receipt is printed.
