59 62 134 D 3407
D 3407
.
208.01.10
.
02 07.2009
191
Sirona Dental Systems GmbH
7
Appendices
Operator’s Manual SIDEXIS XG
Error processing
båÖäáëÜ
ª
Once it has been successfully imported, the image can be deleted from
the import folder, as it is now stored in the SIDEXIS database.
7.4.4
Service utility
Explanation
This
"NGLogCollect"
tool creates a file to find errors for the SIRONA customer
service center.
● Information pertaining the settings and environment of the SIDEXIS XG
system are found in this file.
Command
1. Follow the path
"start"
/
"programs"
/
"SIDEXIS"
/
"SIDEXIS Manager"
and
start the application
"NGLogCollect"
.
ª
The application
"Log file collector"
opens.
2. Change the target path of the file if necessary.
3. Press the
"Start"
button.
ª
The file "
NGLogCollect.tar.gz
" will be generated.
Send this file to the SIRONA customer service center via E-mail upon request.