13
■
Error and Recovery Procedure
When an error occurs, the printer stops printing operation. However, the data receiving is enabled. The
table below shows errors and their recovery procedures.
Error
Detail
Recovery Procedure
Priority
*
Return-waiting
The printer becomes this
state after releasing
out-of-paper error, cover
open error, cutter error or
voltage error.
The return-waiting state is released
after about 1 second, and the printer
becomes print-ready state.
-
Output buffer full
Output buffer of the printer is
full.
Read response data from the host
device.
1
Paper removal waiting
Paper remains in the paper
outlet after cutting the paper.
Remove the paper from the paper
outlet.
2
Out-of-paper error
There is no thermal paper.
Open the top cover, load thermal
paper, and then close the top cover.
3
Cover open error
The top cover is open.
Close the top cover.
4
Cutter error
Cut failure due to paper jam
at cutting.
Open the top cover to remove the error
cause and close the top cover, the
printer automatically recovers.
If the top cover is not open or the
printer does not automatically recover,
see "Clearing Cutter Error" in "9
5
Voltage error
The power voltage is out of
the allowable range.
The printer automatically recovers
when the voltage is returned to the
allowable range.
6
Head temperature error
Head temperature rises to
about 85°C (185°F) or higher.
The printer automatically recovers
when head temperature becomes
about 80°C (176°F) or lower.
7
Hardware error
An abnormality occurs in the
thermal head or the circuit
board.
Recovery is not possible.
Request for repair.
8
*: This indicates the priority when multiple errors occur simultaneously. The bigger number indicates higher priority.
For example, when "Cover open error" and "Out-of-paper error" occur simultaneously, the LED shows "Cover open error" which
has the higher priority.
