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Clearing Cutter Error
When the cutter is locked during paper cutting due to a cutter error, recover the printer according to the
following procedure.
With the printer turned on, operate the release lever to open the top cover.
When the top cover is opened, the cutter blade returns. If there is a paper jam, remove it.
Set the thermal paper straight and then close the top cover gently.
Turn on the printer.
When the printer is recovered normally, the LED turns blue.
NOTE
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DO NOT use such as ballpoint pens, drivers, and cutter knives to remove a jammed
paper. Be careful not to damage the printer.
Especially, do not touch the thermal head because it is easy to break.
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Be careful not to cut your fingers or be injured by the cutter blade.
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DO NOT apply excessive force on the cutter blade.