3 9
TROUBLE SHOOTING
ENG
LIS
H
TR OU B LE S H OOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services Technical Assistance.
S y m p t o m s
P o s s i b l e C a u s e s / S o l u t i o n s
Th e c o f f e e i s n o t h o t .
•
The cups w ere not preheated.
−
Warm the cups by rinsing them w ith hot w ater (Please note! the hot w ater
function can be used).
•
The infuser has cooled dow n because 2/3 minutes have elapsed since the last
coffee w as made.
−
Before making the coffee, heat the infuser by rinsing using the rinse function
(see par. " Rinsing
" ).
•
A low coffee temperature is set.
−
Set a hotter coffee temperature in the menu (see par. " Coffee temperature " ).
Th e c o f f e e i s w e a k o r
n o t c r e a m y e n o u g h .
•
The coffee is ground too coarsely.
−
Turn the grinding adj ustment dial one click anticlockw ise tow ards number 1
w hile the coffee mill is in operation. Continue one click at a time until coffee
delivery is satisfactory. The effect can only be noticed after delivering 2 coffees
(see par. " Adj usting the coffee mill" ).
•
The coffee is unsuitable.
−
Use coffee for espresso machines.
Th e c o f f e e i s d e l i v e r e d
t o o s l o w l y o r a d r o p a t
a t i m e .
•
The coffee is ground too finely.
−
Turn the grinding adj ustment dial one click clockw ise tow ards number 7 w hile
the coffee mill is in operation. Continue one click at a time until coffee delivery
is satisfactory. The effect can only be noticed after delivering 2 coffees (see
par. " Adj usting the coffee mill" ).
C o f f e e d o e s n o t c o m e
o u t o f o n e o r b o t h o f
t h e s p o u t s .
•
The coffee spouts are blocked.
−
Clean the spouts w ith a toothpick.
Th e a p p l i a n c e i s n o t
p r o d u c i n g c o f f e e
•
The appliance detects impurities in its system: the display show s " CLEANING IN
PROGRESS" .
−
Wait for the appliance to be ready for use again and reselect the required
beverage. Contact an Authorised Customer Service Centre if the problem
persists.
Th e a p p l i a n c e d o e s
n o t c o m e o n
•
It is not plugged into the socket.
−
Plug into the mains socket.
•
The main sw itch is not turned on.
−
Press the main sw itch.
Th e i n f u s e r c a n n o t b e
e x t r a c t e d
•
The appliance has not been turned off correctly.
−
Turn the appliance off by pressing the button (see section “Turning the
appliance off”).
At t h e e n d o f d e -
s c a l i n g , t h e a p p l i a n c e
r e q u e s t s a t h i r d r i n s e
•
During the tw o rinse cycles, the w ater tank w as not filled to the MAX level.
−
Follow the instructions displayed by the appliance, first emptying the drip tray
to avoid the w ater overflow ing.
