Shuttle Omninas KD21, Руководство пользователя

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Q
How can I bypass the network setup check?
A
To simplify the NAS device detection issue, use the following steps to troubleshoot your device..
1. Power down your device.
2. Directly connect the NAS device to your PC with a LAN cable.
3. Remove all HDDs from the NAS device and power up.
4.
The NAS power button LED flash (red) continuously after a brief period (1 to 2 minutes).
5. Run the Finder utility on your PC system and perform a search for the connected device.
If the device is not detected, proceed with the following:
6. Open a supported browser and type http://169.254.100.200 to directly connect to the NAS adminis-
trator page.
7. If there is no response, on your PC, open a command (DOS) dialog window and type the following:
ping 169.254.100.200
8. If the ping command returns a timeout message, contact your distributor for further troubleshooting
support.
9. If the ping command returns a positive connection response, open a different browser and go to
step 6.
10. If the device is detected through the browser, but not the Finder utility, re-install the Finder and go to
step 4.
11. If the device is detected by using the Finder utility and browser and the administration page is acces-
sible (access to the network is still not available), check your network settings and make sure your
PC and NAS device are in the same LAN network.
Q
Cannot connect to a Remote Access.
A
1. Router Setting
• Make sure your Share Box port settings (3200~6400) do not conflict with your router settings. If the
port settings do conflict, change your Share Box port setting..
• The OMNINAS and router do not have more than one layer connection between them.
2. OMNINAS setting
• Make sure the Hostname has not already been registered.
• After a Factory Reset, the Share Box and share account must be re-configured.
• If the firmware is updated or the OMNINAS had a sudden loss of power, re-register the Share Box
settings to ensure a remote connection.
• If your router or cable/ADSL modem were or power cycled, re-register the Share Box settings to
ensure a remote connection.
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