P
ROBLEM
S
OLVING
7.
4
Solving General Printing Problems
Problem
Print job is extremely
slow. (continued)
Half of the page is
blank.
The paper keeps
jamming.
Possible Cause
The computer may have
insufficient random-
access memory (RAM).
The page layout is too
complex.
The page orientation
setting may be
incorrect.
The paper size and the
paper size settings do
not match.
There is too much
paper in the paper tray.
An incorrect type of
paper is being used.
An incorrect output
method is being used.
There may be debris
inside the machine.
Solution
Install more random-access memory
(RAM) in your computer. See “Memory
and PostScript SIMMs” on page H.2.
Simplify the page layout and remove
any unnecessary graphics from the
document, if possible. Install more
memory. See “Memory and PostScript
SIMMs” on page H.2.
Change the page orientation in your
application.
Make sure that the paper size in the
print settings matches the paper in
the paper tray.
Remove excess paper from the tray.
If printing special media, use the
Multi-Purpose Tray.
Use only paper that meets the
specifications required by the printer.
Media such as thick paper should not
be printed using the standard face-
down stacker. Use the rear face-up
output tray instead.
Open the top cover and remove the
debris.