P
ROBLEM
S
OLVING
7.
15
Clearing Paper Jams
Tips for Avoiding Paper Jams
By selecting correct paper types and loading them properly,
you should be able to avoid most paper jams. If paper jams
occur, follow the steps outlined in “Clearing Paper Jams” on
page 7.7. If jams occur frequently, make sure you are
following these tips to avoid jams.
• Follow the procedures in “
Load Paper
” on page 2.4 to load
the paper properly. Make sure the adjustable guides are
positioned correctly.
• Do not overload the paper tray. Make sure the paper is under
the paper capacity mark on the inside of the paper tray.
• Do not pull out the paper tray while print jobs are in process.
• Flex, fan and straighten the paper before loading it.
• Do not load stacks of labels or transparencies in Tray 1.
Labels or transparencies must be fed using the Multi-Purpose
Tray.
• Do not load wrinkled, creased, damp or highly curled paper.
• Do not mix paper types in the paper tray.
• Use only recommended print media. See “Paper
Specifications” on page A.2.
• Make sure that the recommended print side is facing down
when loading the paper into Tray 1 or optional Tray 2 and
facing up into the Multi-Purpose Tray.
• Keep print media stored in an acceptable environment.
