P
ROBLEM
S
OLVING
7.
25
Problem
The printer driver icon
does not appear in the
Chooser
.
The printer name does
not appear in the
Select
a PostScript Printer
box
in the
Chooser
.
Possible Cause and Solution
Software is not installed correctly.
• The LaserWriter driver should be present as a part of the
Macintosh OS. Make sure that the LaserWriter driver is in the
Extensions
folder within the
Systems
folder. If not, install
the LaserWriter driver component from the Macintosh OS CD.
• Make sure that you are using a high-quality cable.
• Make sure that the printer is on the correct network. Select
Network
or
AppleTalk Control Panel
from
Control
Panels
in the
Apple
menu and then choose the correct
network.
• Make sure that the cables are connected correctly, the printer
is on, and the
Data
light is on.
• Make sure that the correct printer driver has been selected in
the
Chooser
.
• If the printer resides on a network with multiple zones, make
sure that the correct zone is selected in the
AppleTalk
Zones
box in the
Chooser
.
• Make sure
AppleTalk
is on. (The button next to
Active
is
selected in the
Chooser
.) You may need to restart the
computer to activate the change.
Common Macintosh Problems
Problems in the Chooser