23
FORWARDING CALLS
You may forward your calls to another station, group of stations or an exter-
nal telephone number. Program a destination for the type of forwarding you
want as detailed below. If you have
FWD ALL
,
FWD BUSY
and
FWD NO
ANSWER
keys, press one to turn that forward feature on. A steady red light
reminds you what forward condition is activated.
You can clear all call forward conditions set at your station by lifting the hand-
set and dialing
600
.
FORWARD ALL CALLS
To forward all your calls under any condition to another station:
•
Dial
601
plus the extension or group number.
•
Receive confirmation tone and hang up.
NOTES:
1.
If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the
SPEAKER
key before you begin dialing.
2.
The station that receives a Forwarded All call can transfer the call to the
forwarded station. This is useful when you are expecting an important
call but you do not wish to be disturbed by other calls.
3.
When a station user places his/her keyset in Forward All mode and
he/she does not have a
FORWARD ALL
key, the
TRANSFER
key will
light to indicate Forward All has been set and calls to this station have
been transferred elsewhere.
FORWARD BUSY
To forward calls to another station when you are on the phone:
•
Dial
602
plus the extension or group number.
•
Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press
SPEAKER
before you begin dialing.
FORWARD NO ANSWER
To forward calls to another station when you do not answer:
•
Dial
603
plus the extension or group number.
•
Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the
SPEAKER
key before you begin dialing.
Finish the first call and hang up; the waiting call will ring.
•
Lift the handset or press the
ANS/RLS
key to answer.
NOTE: Intercom calls will not go on Automatic Hold.
CONFERENCE CALLS
You may conference up to five parties (you and four others) in any combina-
tion of outside lines and internal stations in any order.
•
While engaged in a conversation, press the
CONF
key and receive con-
ference tone.
•
Make another call, either intercom or outside, press the
CONF
key and
receive conference tone.
•
Make another call or press the
CONF
key to join all parties.
•
Repeat the last step until all parties are added.
NOTE: When attempting to add another party to the conference and you are
not able to reach the desired person, hang up. Simply press the
CONF
key
again to return to your previous conversation.
To drop a party from your conference call:
•
Press
CONF
and dial the extension or line number that is to be dropped.
•
Press
CONF
again to reestablish the conference.
NOTE: To leave the conference, hang up. Control is passed to the next inter-
nal station. If there are no internal stations and you wish to leave outside
lines connected together in a trunk to trunk conference, press the
CONF
key
plus the
CALL
button that the call appears on or follow the instructions to
drop a party and use your extension number. When they hang up, the lines
will release automatically. Press
CONF
to rejoin a trunk to trunk conference.
CONFERENCE SPLITTING [iDCS 500 L/LE VERSION ONLY]
If you are the controlling party of a conference and your keyset has the Auto
Hold feature turned on
and all of the outside
lines involved in the conference appear as buttons on your keyset, you can
split the conference into separate calls as follows:
•
Press any one of the outside line buttons. That outside line will remain
steady green to indicate you are still connected to it. All other outside
lines in the conference will be placed on system hold at your keyset. All
intercom callers in the conference will be disconnected. You may now
speak with each caller privately and transfer them as usual or reestab-
lish another conference.
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