Sage BES980UK, Инструкция

Страница: 13 / 48

13
No steam or hot water • Machine is not turned on or up to operating
temperature.
• Ensure the machine is plugged in and the POWER button is
illuminated but not flashing.
No hot water • Water tank is empty. • Fill water tank.
No steam • Steam wand is blocked. • Refer to 'Cleaning the Steam Wand’.
The machine is ‘On’ but
ceases to operate.
• Turn machine off. Wait for 60 minutes and turn machine back on.
• If problem persists, call Sage Customer Service Centre.
Steam pouring out of
group head
• Turn machine off. Wait for 60 minutes and turn machine back on.
• If problem persists, call Sage Customer Service Centre.
Espresso only drips from
the portafilter spouts,
restricted flow
• Coffee is ground too finely. • Adjust the grind size to a higher number to make the grind size
slightly coarser.
Espresso flows out too
quickly
• The coffee is ground too coarsely.
• Coffee beans are stale.
• Adjust the grind size to a lower number to make the grind size
slightly finer.
• Use freshly roasted coffee beans with a ‘Roasted On’ date and
consume between 5-20 days after that date.
Coffee not hot enough • Cups not pre-heated.
• Milk not hot enough (if making a cappuccino or
latte etc).
• Rinse cups under hot water outlet and place on cup warming
tray.
• Increase the milk temperature. Refer to ‘Adjusting Milk
Temperature’.
No crema • Coffee beans are stale. • Use freshly roasted coffee beans with a ‘Roasted On’ date and
consume between 5-20 days after that date.
Not enough milk texture • Steam wand is blocked • Refer to ‘Cleaning the Steam Wand’.
• Different brands and types of milk and milk alternatives will
texture differently. You may need to adjust the texture level
accordingly. Refer to ‘Adjusting Milk Texture’.
Too much coffee
extracted
• Coffee is ground too coarsely.
• Shot duration/ volume needs to be
reprogrammed.
• Adjust the grind size to a lower number to make the grind size
slightly finer.
• Reprogram the shot duration/volume. Refer to ‘Programming
Shot Volume/Duration’.
Not enough coffee
extracted
• Coffee is ground too finely.
• Shot duration/volume needs to be reprogrammed.
• Adjust the grind size to a higher number to make the grind size
slightly coarser.
• Reprogram the shot duration/volume.
• Refer to ‘Programming Shot Volume/Duration’.
Amount of coffee
extracted has changed,
but all settings are the
same.
• As coffee beans age, the extraction rate changes
and can affect the shot volume.
• Adjust the grind size to a lower number to make the grind size
slightly finer.
• Reprogram the shot duration/volume. Refer to ‘Programming
Shot Volume/Duration’.
• Use freshly roasted coffee beans with a ‘Roasted-On’ date and
consume between 5-20 days after that date.