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Chapter 6 Troubleshooting
Robotics Problems
88 ATL P1000 Series User’s Guide
Robotics Problems
6
Table 11 provides corrective actions for problems with the robotics.
Table 11 Robotics
Problems
Problem Corrective Action
The robot does not move at
power up.
1
Verify that all internal packing
materials were removed during
the installation procedure.
2
Check the Stop and Standby
buttons; be sure the library is on-
line and the Stop button is
released.
The gripper partially grips a
tape cartridge. Issue a Move Cartridge command to
move the cartridge from the gripper to an
empty storage element.
The bar code reader on the
gripper fails.
1
Verify that nothing obstructs the
bar code reader.
2
Restart the library.
If the problem continues, contact an
authorized field service engineer.
The robot times out or fails
during an operation.
1
Verify that the tape cartridge
involved in the operation is
properly positioned in the bin or
drive and ready to be picked.
2
Check that the robot is not
obstructed in any way.
3
Retry the operation.
If it still fails, contact an authorized field
service engineer.