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QuadroM32x Manual I: Installation Guide 

 

 

 

QuadroM32x; (SW Version 5.2.x) 

Copyright and Trademarks     

Copyright 

©

 2003-2010 Epygi Technologies, Ltd. All Rights Reserved. Quadro is a registered trademark of Epygi Tech-

nologies, Ltd.  Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. All other 
trademarks and brand names are the property of their respective proprietors. 

Limited Warranty 

Epygi Technologies, Ltd. (‘Epygi’) warrants to the original end-user purchaser every Quadro to be free from physical de-
fects in material and workmanship under normal use for a period of one (1) year from the date of purchase (proof of pur-
chase required) or two (2) years from the date of purchase (proof of purchase required) for products purchased in the 
European Union (EU). If Epygi receives notice of such defects, Epygi will, at its discretion, either repair or replace prod-
ucts that prove to be defective.  

This warranty shall not apply to defects caused by (i) failure to follow Epygi’s installation, operation or maintenance in-
structions; (ii) external power sources such as a power line, telephone line, or connected equipment; (iii) products that 
have been serviced or modified by a party other than Epygi or an authorized Epygi service center; (iv) products that have 
had their original manufacturer’s serial numbers altered, defaced, or deleted; (v) damage due to lightning, fire, flood, or 
other acts of God. 

In no event shall Epygi’s liability exceed the price paid for the product from direct, indirect, special, incidental, or conse-
quential damages resulting from the use of the product, its accompanying software, or its documentation.  Epygi offers no 
refunds for its products. Epygi makes no warranty or representation, expressed, implied, or statutory, with respect to its 
products or the contents or use of this documentation and all accompanying software, and specifically disclaims its qual-
ity, performance, merchantability, or fitness for any particular purpose. 

Return Policy   

If the product proves to be defective during this warranty period, call Epygi Customer Support at (972) 692-1166 to obtain 
a Return Material Authorization (RMA) Number. Registered users also may access Epygi’s Technical Support 
(www.epygi.com; ‘Support’) to send their RMA request. For Brazil representatives, call (21) 2518-3161 or contact via Web 
(www.saga.com.br). Please have your proof of purchase on hand when contacting us.  When returning a product, mark 
the Return Authorization Number clearly on the outside of the package and include your original proof of purchase. Return 
requests cannot be processed without proof of purchase. Customers are responsible for shipping and handling charges 
when shipping to Epygi. 

Epygi or its service center will use commercially reasonable efforts to ship a replacement product within ten (10) working 
days after receipt of the returned product. Actual delivery times may vary depending on customer location. 

Epygi reserves the right to revise or update its products, pricing, software, or documentation without obligation to notify 
any individual or entity. Please direct all inquiries to: 

Epygi Technologies, Ltd., Two Legacy Town Center, 6900 North Dallas Parkway, Suite 850, Plano, Texas 75024 

Representative in Brazil - Saga Sistemas e Computadores SA, Av. Rio Branco, 18 - 8 andar, Rio de Janeiro 20090-001 

Notice to Users 

This Installation Guide, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form 
without prior written approval. 

Epygi provides no warranty with regard to this Installation Guide or other information contained herein and hereby ex-
pressly disclaims any implied warranties of merchantability or fitness for any particular purpose in regard to this manual or 
other such information. In no event shall Epygi be liable for any incidental, consequential, or special damages, whether 
based on tort, contract, or otherwise, arising out of or in connection with this manual or other information contained herein 
or the use thereof. 

Administrative Council for Terminal Attachments (ACTA) Customer Information 

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this 
equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ###TXXXX, 
made out to HX7OT00BHX70100. If requested, this number must be provided to the telephone company. 

Any plug or jack that is used to connect this equipment to the premises wiring and telephone network must comply with 
the applicable FCC Part 68 rules and requirements adopted by the ATCA.  

The Ringer Equivalence Number is an indicator of the maximum number of devices allowed for connection to a telephone 
interface. The termination on an interface may consist of any combination of devices subject only to the requirements that 
the sum of the RENs of all the devices does not exceed five.  Excessive RENs on a telephone line may result in the de-
vices not ringing in response to an incoming line. The REN for this product is part of the product identifier that has the 
format US:AAAEQ###TXXX, made out to HX7OT00BHX70100. The digits represented by ### are the REN without a de-
cimal point (in this case 00B is a REN of 0.0B.)  

If the Quadro causes harm to the telephone network, the telephone company will notify you in advance that a temporary 
discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the cus-
tomer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is nec-
essary. 

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the op-
eration of the equipment. If this happens, the telephone company will provide advance notice for you to make the neces-
sary modifications to maintain uninterrupted service. 

Connection to a party line service is subject to state tariffs. Contact the state public utility commission, public service 
commission or the corporation commission for information. 

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of the Quadro 
does not disable your alarm equipment. If you have any questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer. 

 

Содержание QuadroM32x

Страница 1: ......

Страница 2: ...Please direct all inquiries to Epygi Technologies Ltd Two Legacy Town Center 6900 North Dallas Parkway Suite 850 Plano Texas 75024 Representative in Brazil Saga Sistemas e Computadores SA Av Rio Bran...

Страница 3: ...terface Use caution when installing or modifying cable or telephone lines Avoid using your Quadro during an electrical storm Do not use your Quadro or telephone to report a gas leak in the vicinity of...

Страница 4: ...s 18 Emergency and PSTN Access Code Settings 19 Finishing the System Configuration Wizard 20 Step 2 3 Internet Configuration Wizard 21 Uplink Configuration 22 WAN IP Configuration 23 PPP PPTP Configur...

Страница 5: ...the menus available for administrators only Fur thermore it includes all the system s default values at a glance Manual III see Extension User s Guide This guide describes in detail the menus availabl...

Страница 6: ...scribes the configuration steps necessary to integrate the Quadro into your network environment Step 2 A Using IP Lines explains how to configure IP lines on the Quadro IP PBX and to connect IP phones...

Страница 7: ...11 telephone cable At least one IP phone with CAT5 cable with RJ45 connector Two CAT 5 Ethernet cables with RJ45 connectors to connect to the Quadro s ETH and LAN ports One PC with a 10 100 Mbps Ether...

Страница 8: ...he administration password you entered Please Note A Factory Reset forces the default LAN IP address of 172 30 0 1 and default admin password of 19 3 RJ 45 socket to attach the E1 T1 trunk See Appendi...

Страница 9: ...during a firmware update A firmware update is indicated by the red Fault and yellow Info LEDs Both will blink si multaneously for about two minutes while the firmware is being updated The Quadro will...

Страница 10: ...ess that remains valid until changed If you plan to use the Quadro as your Internet access router contact your Internet Service Provider ISP to find out if a static IP address is assigned to your acco...

Страница 11: ...a DHCP client on the WAN port The IP phones are placed on the WAN side of the QuadroM32x connected to the company LAN The Admin PC can be connected to the Quadro ETH or WAN port to access the Web Man...

Страница 12: ...x IP PBX used as an Internet Access Router connected di rectly to the Internet Fig I 5 Configuration QuadroM32x used as Internet Access Router The Admin PC is connected to the Quadro ETH port or WAN p...

Страница 13: ...to WAN Fig I 6 Installation QuadroM32x behind a router with IP phones on WAN QuadroM32x behind a router with IP phones connected to LAN Fig I 7 Installation QuadroM32x behind a router with IP phones o...

Страница 14: ...tor Connect the WAN port of the Quadro to the Internet service via a cable or DSL modem Power up the DSL or Cable modem first Connect the power cable to the POWER port on the back side of your QuadroM...

Страница 15: ...l hear a voice message that confirms you have successfully established an IP call If this call is not successful go to Appendix Checking the Connections for troubleshooting You may customize the follo...

Страница 16: ...P server in the address field of your browser If the PC is connected to the Quadro s LAN side enter http 172 30 0 1 Quadro s default LAN IP address in the address field of your browser The Login page...

Страница 17: ...left unchanged if their meanings are not completely understandable to the party administrating the Quadro System Configuration The first page of System Configuration Wizard shows all items to be confi...

Страница 18: ...unpredict able network behavior can occur Fig I 12 DHCP Settings for the LAN Interface page Click on Next to display the Regional Settings page Regional Settings If your Quadro is located outside of...

Страница 19: ...codes into the appropriate field For example in the United States the emergency number is 911 whereas in Germany it is 112 110 In case of an emergency you can then pick up any FXS phone and dial your...

Страница 20: ...ings Fig I 17 Confirm Settings page Please Note You must confirm the settings within 20 minutes Otherwise the device will revert back to the previous configuration and reboot Please Note If you do not...

Страница 21: ...h is available upstream and downstream WAN IP Configuration is DHCP supported If yes no more information is needed If DHCP is not supported the following data is needed the WAN IP address the sub net...

Страница 22: ...ervice in the United States typical values are 300 for Upstream and 1500 for Downstream The Min Data Rate text field is used to specify the amount of bandwidth reserved for data applications The value...

Страница 23: ...tomatically by the ISP This is common with cable modem and DSL service Assign Manually requires the administrator to enter the external IP Address the cor responding Subnet Mask and the IP address of...

Страница 24: ...ected LAN has to connect to Quadro first Always connected Quadro stays in the always connected mode This will allow Quadro always remain online in the network The IP Address Assignment field is used t...

Страница 25: ...e on the Ethernet in bytes Click Next to display the DNS Settings page DNS Settings For DNS the selection is set to Dynamically by Provider When using a static IP address fixed values must be entered...

Страница 26: ...on Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will display the Confirm Settings page requesting confirmation of the...

Страница 27: ...I 26 IP Line Settings page Select the SIP Phone radio button Select the SIP IP phone model from the Phone Model drop down list Insert the SIP Phone s MAC address in the corresponding fields The MAC ad...

Страница 28: ...following options are available Never the extension will never expire and will remain logged in to the public phone After the defined period of time requires the period after which the extension will...

Страница 29: ...ea tures like Paging Intercom etc may be missing in these SIP phones CISCO 7960 Snom M3 IpDialog ST201 Swissvoice IP 10S Polycom SoundPoint IP 300SIP Thomson ST 2030 SIP Polycom SoundPoint IP 330SIP B...

Страница 30: ...twork if connected to a PBX Further you are required to enter the E1 T1 settings your PSTN provider requires regard ing framing clocking signaling used and so on All these settings must be entered on...

Страница 31: ...ested from the service provider or in case of con necting to a PBX according to the settings in the PBX manual CAS signaling allows using the same timeslot both for voice and data transmission CCS sig...

Страница 32: ...e user on the PBX side may set any mode related to TEI assignment in the PBX configuration In the User Mode CO PSTN connected the TEI assignment depends on the CO PSTN settings So you have to enter th...

Страница 33: ...ions any active traffic on the timeslot s will be terminated Edit will display another page where the signaling set tings for the selected timeslots may be specified in detail Bearer Establishment Pro...

Страница 34: ...ll Ringing checkbox is selected the system will send ALERT messages to callers from the PSTN PBX on call ringing If not the system will send a PROGRESS message on receivng early media from the called...

Страница 35: ...B1 to B23 B30 For Descending selection B channels will be defined from B23 30 to B1 If your CO PBX has Ascending B channels selection configured it is recommended to use Descending B channels selectio...

Страница 36: ...coming calls from CO PBX to the Qua dro This service allows you to speed up the call establishment procedure by detecting the prefix The calls will be speed up by the timeout defined in the Incoming D...

Страница 37: ...lots checkbox can be optionally selected in order to apply new set tings immediately This will force the timeslot s to be restarted and any active connection on the selected timeslot s will be interru...

Страница 38: ...e CAS Signaling Wizard DID Direct Inward Dialing Service might be enabled on the timeslot s In User mode the Quadro cannot route incoming calls from the E1 T1 trunk to extensions if the timeslot in th...

Страница 39: ...the Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 all types and is used to reconnect the call terminated by some reason e g user error network problems etc by...

Страница 40: ...ttings ANI Category drop down list appears only when R2 signaling selected from Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 DTMF and is used to select the cal...

Страница 41: ...n the PBX attached to the Quadro supports this feature When this checkbox is selected and in case of incoming calls always the called destination will pay for the call Option is particularly applicabl...

Страница 42: ...eive signals The Transmit Answer Signal parameter is defined from the drop down list on this page When transmit signal is selected press Next on this page to access the R2 Receive Signal Settings page...

Страница 43: ...eb page gives you the username and password to login to the Epygi SIP Server To register you need to know the serial number of your Quadro which is located on a label on the bottom of Quadro You will...

Страница 44: ...Password functional button from the User Right Management page toolbar The Change Password page will be displayed Fig I 41 Change Password page Enter the Old Password 19 and the New Password in both t...

Страница 45: ...are not appro priate for SIP NAT traversal Please Note If you have more than one router in series between the Quadro and the In ternet the same port forwarding setup must be configured on each router...

Страница 46: ...RTP Parameters page and select Use Manual NAT Traversal Fig I 44 NAT Traversal Settings RTP Parameters Enter the WAN IP address of the router into the Mapped Host text field Set the Mapped RTP RTCP P...

Страница 47: ...d The displayed page now welcomes you and allows you to Subscribe a New Extension Fig I 46 SIP Services Welcome page Selecting Subscribe a New Extension leads you to a page where you can enter the use...

Страница 48: ...nsion number for entry into the Quadro later Save will store the entered information and conclude the basic SIP registration The follow ing page then will be displayed Fig I 48 SIP Services Your Exten...

Страница 49: ...to the Quadro and go to Extensions Management Fig I 49 Extensions Management page Select the first extension to change by clicking the appropriate checkbox and press Edit functional button The Extensi...

Страница 50: ...P Port You may leave the default entry as is Select Registration on SIP Server if you want to establish and receive IP calls Click the Save button to activate the settings Other settings of the extens...

Страница 51: ...ng IP configuration dynamically via DHCP Client DHCP Client is running Checking internet connectivity ICMP ping Gateway reached Primary nameserver reached Secondary nameserver not configured www epygi...

Страница 52: ...is shown If Quadro is placed behind a NAT router and the STUN is enabled the detected connection type and the IP address of this router s WAN port are displayed Fig I 54 SIP Registration Status page Q...

Страница 53: ...blems please send us a technical support request on the Support section of http www epygi com Please prepare a system log file and at tach it to your request To download the system logs open the Syste...

Страница 54: ...Installation Guide Appendix Checking the Connections Appendix Pin Assignment of E1 T1 Pin Signal 1 RXRING 2 RXTIP 3 N C 4 TXRING 5 TXTIP 6 N C 7 N C 8 N C Fig I 55 Pin Assignment of E1 T1 QuadroM32x...

Страница 55: ...QuadroM32x Manual I Installation Guide Appendix Checking the Connections QuadroM32x SW Version 5 2 x 55 QIG QUADRO 09 25...

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