Print Quality
Problems
QMS magicolor CX User's Guide
4-10
Check the OPC belt for dirt and scratches. Replace the OPC belt
cartridge if necessary. See the “Replacing the OPC Belt Car-
tridge” section in chapter 3, “Maintenance.”
If whole blocks or portions of the page are missing, there may be
a mechanical problem; contact your QMS vendor.
n
Image is Not Centered on the Page
Make sure you aren't printing outside the printer's imageable
region for the media size you're using (see chapter 2, “Printing”).
You may need to change to a larger size media, or adjust the mar-
gin(s) through your application.
If images are not printing within the imageable area for the page
size you're using, the printer may be out of alignment. See
“Adjusting the Image Alignment” in chapter 1, “Printer Configura-
tion,” of the reference guide for information on checking printer
alignment.
n
Entire Page is Skewed
If pages are coming out skewed, it’s probably because the trans-
fer unit was jarred open during installation and needs to be
closed. See “Clearing Inner Jams” on page 30 for information on
accessing the transfer unit. Open the transfer unit as shown in
that section, then close it.
n
Colors Not Registering Properly
The OPC belt cartridge is probably not pushed all the way in. See
“Replacing the OPC Belt Cartridge” in chapter 3, “Maintenance,”
for instructions on properly inserting the OPC belt in the printer.
n
Smudges on the Back of Pages
Make sure the size key on the media cassette is set to the right
size for each job. Smudges can occur if the wrong size was
selected on the previous job causing the image to print off the
side of the page onto the transfer roller. If this happens, run a few
more pages through the printer to clean off the remaining toner.
n
Sharp Horizontal Lines (across the feed direction)
Place a service call.
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