Miscellaneous
Problems
4-3
Troubleshooting
3
Is the printer receiving data from the computer? If the Data
LED blinks after sending the file, the printer is receiving the
data.
If yes, go to question 4.
If not, check the following:
n
Are the interface cables securely fastened?
n
Is the printer on line? The Online LED should be lit.
n
Is your application set up correctly for printing? Are the
communication parameters the same as those on your
host and printer?
n
If you are using the serial interface, is the baud rate
(speed of data transmission) of the printer, the computer,
and your application the same?
n
If you still cannot identify the problem, contact your QMS
vendor.
4
Is the printer printing codes or not printing at all when in
ESP mode?
n
Reconfigure the port for the emulation in which you are
trying to print. See chapter 1, “Printer Configuration,” of
the reference guide for information.
n
If ASCII or text files won't print, make sure the ESP
Default option (in the Administration/Emulations menu) is
set to PCL5, the factory default.
n
If you continue to have problems with the ESP mode
selecting printer emulation, contact your QMS vendor.
Содержание Magicolor CX
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