Promega AS8000, Руководство по эксплуатации

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Promega Maxwell
®
CSC 48 Instrument | TM623 | Revised 6/20
10.2 Warranty and Service Agreement Options (continued)
The Operational Qualification service product demonstrates that the instrument functions
according to its operational specifications. This service product must be delivered by a Promega
representative who is certified to perform the Operational Qualification. The service product
involves a site visit to perform:
• Running operational verification tests
• Documenting all calibration and test results
• Training customer(s) to operate the instrument
• Training customer(s) to use the log book
• Completing customer-specific log book, instrument sticker and OQ documentation
Limited Warranty and Service Guidelines
Pursuant to this Warranty, Promega warrants to the original purchaser of the Promega Maxwell
®
CSC 48 Instrument that Promega will provide the parts and labor required for service and
repair of the instrument for one year from the date of purchase. Your Warranty includes depot
repair with a loaner instrument (where available) to be used during your instrument’s repair. The
instrument is to be safely packed and shipped to Promega at Promega’s expense. Promega will
return the repaired or replaced unit to you at Promega’s expense within 3 business days after
the repair is complete. This Warranty may be renewed, in one-year terms, provided the renewal
is requested prior to the expiration of the current Warranty or Service Agreement.
Promega agrees, as its sole responsibility under this Warranty, and upon prompt notice
of a defect, to repair or replace (at Promega’s discretion) any instrument discovered to be
defective within the term of this Warranty. This Warranty does not include repair or replacement
necessitated by accident, neglect, misuse, unauthorized repair or modification of the instrument.
This Warranty and the remedies set forth herein are exclusive and in lieu of all other express
or implied warranties (including implied warranties of merchantability, fitness for a particular
purpose and noninfringement), and no other warranties shall be binding upon Promega. In no
event, shall Promega be liable for any special, incidental or consequential damages resulting
from the use or malfunction of this instrument or the system with which it is used.
The instrument may not be returned without a proper Return Authorization Number from
Promega and Certificate of Decontamination, as described in this manual.
Out of Warranty Service
Contact Promega or your local Promega representative. We will be happy to assist you by
telephone at no charge. Repair service will be quoted prior to any work being performed.