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inspection that damage has occurred, make a note of the visible damage on the
delivery receipt and request the courier to countersign it. Moreover, the courier must
be held responsible for the damage in writing.
If any damages are discovered during unpacking, you have to inform and hold the
courier liable immediately
in the following way: “When opening the parcel, we
noticed
that … etc. “This superficial checking of the goods has to be done within a
time limit set by the carrier, which is normally 7 days. However, this period may vary
depending on the courier. Hence, it is recommended to check the exact time limit
when receiving the goods.
If there are any damages also inform your authorized Proceq agent or
Proceq SA
immediately.
3.2 Shipment
Should the device be transported again, it must be packaged properly. Preferably
use the original packaging for later shipments. Additionally, use filling material in the
package to protect the device from any shock during carriage.
