
9 Service
■
75
9.4
Firmware update
Our balances are instruments which are being continuously advanced
and improved. For this reason, it is possible to update to the latest
version of the instrument firmware from the internet.
In order to update your firmware, you need to download the Universal
Download Tool from the website and install it onto a PC with Win-
dows.
The firmware for the balance can also be downloaded from the Down-
loads area on the website. This can then be loaded into the instrument
with the aid of the Universal Download Tool.
9.5
Error messages
The instrument displays an error description in the info line.
9.5.1 Notes on correcting faults
Faults and their possible causes should be listed in the following table.
If you cannot clear the fault on the basis of the table, please contact
Operator
:
Operator ID, if activated under Set Print
Format (see chapter 5.3.3 "Configuring
the report printout").
NOTE
If an error occurs without any corresponding description in the info
line, a Precisa service engineer must be called.
Error message
Cause
Starting value too
small
• The sample weight is too small
(<0.200 g). The sample weight must
be greater than 0.200 g.
LOWER LIMIT x.xxx g
UPPER LIMIT x.xxx g
• The sample weight does not lie within
the tolerance for the starting weight.