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Appendix E: Questions and Answers on Network setting
Trouble / Question
Solution / Answer
I want to know the IP address of
PLEXTALK
You can confirm the IP address from "Confirm
network information" option of the network setting
menu.
PLEXTALK does not select your
desired access point.
You can confirm list of available access point by
wireless network setting option in the network setting.
When PLEXTALK cannot find access point, please
confirm status of network power has been set ON. If
the access point is listed, please confirm the priority
of the access point. You can set the highest priority
from "Change the priority and automatic connection
settings" option of the network setting menu.
It failed to find access point. I am
using access point that support
IEEE802.11a
PLEXTALK only support IEEE802.11b/g. If your
access point cannot use IEEE802.11a and
IEEE802.11b/g in same time, please select
IEEE802.11b/g.
It failed to connect access point. I
am using non broadcasted SSID.
Non broadcasted SSID require a long time to
establish a connection between PLEXTALK. Please
allow the PLEXTALK up to 5 minutes to see if it
finally succeeds or not.
If possible, please try to configure your access point
setting to enable broadcasting the SSID name. When
it succeeds in connecting after broadcast setting, that
means your network configuration is fine, but non-
broadcast setting is problem. If it failed even with
broadcasted SSID, please confirm wireless security
setting.
It failed to connect access point. I
am using DHCP.
Even if PLEXTALK could establish the wireless
connection between access point, but when it failed
to retrieve IP address, connection failed message will
show up. In this case, please try fixed IP address. If it
succeeds in connecting, DHCP server is problem.
Please confirm your DHCP server setting. If it still
fails to connect, please confirm wireless security
setting.
It failed to connect access point. I
am using MAC address filtering.
When MAC address filtering is enabled in access
point security setting, it refuses a connection of un-
configured network device. You need to configure
your access point to add PLEXTALK MAC address.
You can confirm MAC address of PLEXTALK by
"Confirm network information" option of the network
setting menu.
PLEXTALK always tries
connection to not available SSID.
I have configured Stealth SSID
When you have configured a network setting with
Stealth SSID enabled, PLEXTALK tries connection to
stealth (= non broadcasted SSID) always.