Additional information
10
44
En
Troubleshooting
Inco
rr
ect o
p
e
r
ations a
r
e often mistaken fo
r
t
r
ouble and malfunctions. If you think that the
r
e is
something w
r
ong with this com
p
onent, check the
p
oints below. Sometimes the t
r
ouble may lie in
anothe
r
com
p
onent. Investigate the othe
r
com
p
onents and elect
r
ical a
pp
liances being used. If the
t
r
ouble cannot be
r
ectified even afte
r
exe
r
cising the checks listed below, ask you
r
nea
r
est Pionee
r
autho
r
ized se
r
vice cente
r
o
r
you
r
deale
r
to ca
rr
y out
r
e
p
ai
r
wo
r
k.
• If the system does not o
p
e
r
ate no
r
mally due to exte
r
nal effects such as static elect
r
icity,
disconnect the
p
lug f
r
om the outlet and inse
r
t again to
r
etu
r
n to no
r
mal o
p
e
r
ating conditions.
General
Problem
Remedy
The
p
owe
r
does not tu
r
n
on, o
r
switches off
suddenly (an e
rr
o
r
message may be
dis
p
layed at sta
r
tu
p
).
• Wait fo
r
one minute befo
r
e switching back on.
• Make su
r
e the
r
e a
r
e no loose st
r
ands of wi
r
e touching the unit. This could cause
the system to shut off automatically.
• Check that the s
p
eake
r
s a
r
e connected co
rr
ectly.
• Make su
r
e the voltage of the mains
p
owe
r
sou
r
ce is co
rr
ect fo
r
the model.
• T
r
y
r
educing the volume level.
• If the
pr
oblem
p
e
r
sists, take it to you
r
nea
r
est Pionee
r
autho
r
ized se
r
vice cente
r
o
r
you
r
deale
r
fo
r
se
r
vicing.
No sound is out
p
ut
when a function is
selected.
• If you’
r
e using the line in
p
ut, make su
r
e the com
p
onent is connected co
rr
ectly
(see
Connecting auxiliary components
on
p
age 34).
• P
r
ess
MUTE
on the
r
emote cont
r
ol to tu
r
n muting off.
• Tu
r
n u
p
the volume.
No sound f
r
om su
rr
ound
o
r
cente
r
s
p
eake
r
s.
• Refe
r
to
Channel level setting
on
p
age 28 to check the s
p
eake
r
levels.
• When
TUNER
is selected, you can only hea
r
the sou
r
ce in ste
r
eo.
• Check that you haven’t selected the
AUTO
,
STEREO
o
r
VIRTUAL
mode (see
Listening to your system
on
p
age 16).
• Connect the s
p
eake
r
s
pr
o
p
e
r
ly (
r
efe
r
to the
Setup Guide
).
• If the sou
r
ce is 96 kHz, it will be
p
layed in ste
r
eo.
Can’t o
p
e
r
ate the
r
emote
cont
r
ol.
• Re
p
lace the batte
r
ies (
r
efe
r
to the
Setup Guide
).
• O
p
e
r
ate within 7 m (23 ft.), 30° of the
r
emote senso
r
(
r
efe
r
to the
Setup Guide
).
• Remove any obstacles o
r
o
p
e
r
ate f
r
om anothe
r
p
osition.
• Avoid ex
p
osing the
r
emote senso
r
on the f
r
ont
p
anel to di
r
ect light.
• Check that the
r
e’s nothing mistakenly
p
lugged into the
CONTROL IN
jack.
• If the system is connected to a Pionee
r
flat
p
anel TV with an SR+ cable, check
that the flat
p
anel TV is switched on. Point the
r
emote cont
r
ol at the flat
p
anel TV in
o
r
de
r
to o
p
e
r
ate the system.
• To o
p
e
r
ate othe
r
Pionee
r
com
p
onents, make su
r
e that the cont
r
ol cable and
analog audio cable a
r
e connected.
TRAYLOCK
shows in the
dis
p
lay and the t
r
ay can’t
be ejected.
• P
r
ess and hold
OPEN/CLOSE
on the f
r
ont
p
anel fo
r
about eight seconds. Then
the t
r
ay can be o
p
ened/closed using
OPEN/CLOSE
.
HTZ575_580_EN.book Page 44 Wednesday, May 21, 2008 1:17 PM