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Fault analysis

78

Model 6081RC Network Access Server Getting Started Guide

10 • Troubleshooting and maintenance

Fault analysis

The following procedures outline steps you should follow when troubleshooting a Model 6081RC malfunction.

1. If possible, talk to the person who filed the trouble complaint and determine the operational symptoms.

Record the symptoms on the appropriate trouble report form (include the front panel LED indications).

2. Refer to

table 5

for LED definitions and compare the recorded results from the trouble report against those

in the table, then refer to the section recommended in the table for the maintenance procedure that will
repair the malfunction.

Periodic maintenance

Consult the rack chassis user manual for information on preventative maintenance (such as cleaning the chassis
air cooling vents and filters to remove accumulated dust).

Calibration

The Model 6081RC requires no calibration.

Table 5. LED definitions

LED

Location

Color

Status

Meaning

PWR

Front panel Green

On solid Power is being applied. No action recommended.
Flashing The 6081RC has detected a power failure on a power bus.

There may be a problem with the CPCI power supply system
such as a failed power supply module in the chassis. The Model
6081RC will function normally with one power supply. Inspect
the power supplies in the CPCI chassis to identify and replace
the failed power supply module. If the POWER LED continues
flashing when all chassis power supplies are functional, contact
Patton Technical Support to determine if the Network Access
Router should be replaced.

Off

No input power is being applied. Verify that at least one chassis
power supply module is installed in the chassis and functioning
normally.

ENET

Front panel Green

On solid Link status is nominal for the Ethernet port. No action recom-

mended.

Off

•

A valid link has not been detected.

•

Verify that an Ethernet cable is plugged into the hub, switch,
or workstation and the Ethernet port of the Model 6081RC.

•

Verify that the hub, switch, or workstation is powered on.

•

Verify that the correct straight-through or cross-over cable is
being used, depending on whether you are connecting to a
workstation (PC), hub, or switch.

•

Replace the cable. If the problem still exists, contact Patton
Technical Support to determine if the Network Access Router
should be replaced.

READY

Front panel Blue

On

Card ready for removal from cPCI chassis.

Off

Card not ready for removal from cPCI chassis.
Do not remove card from chassis.

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Содержание ForeFront 6081RC EdgeRoute

Страница 1: ...rk Access Server Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 13402U1 001 Rev C Part Number 07MD6081R...

Страница 2: ...patton com Copyright 2004 2005 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Electronics assumes no liability for errors th...

Страница 3: ...e Model 6081RC 30 4 Configuring Ethernet ports 39 5 H 110 port configuration 43 6 PPP configuration 49 7 VLAN configuration 58 8 Configuring for bridged Ethernet applications 61 9 Operation and shutdo...

Страница 4: ...19 Power system 19 Central processing unit 19 Temperature 19 Altitude 19 Humidity 19 Physical dimensions 19 Management services 20 LED display 21 2 Hardware installation 22 Introduction 23 Unpacking...

Страница 5: ...6081RC Front Module 40 IP address configuration 42 5 H 110 port configuration 43 Introduction 44 Defining H 110 channels 45 Defining H 110 ports timeslots and direction 46 6 PPP configuration 49 Intro...

Страница 6: ...placing the Model 6081RC 79 Exporting the current Model 6081RC configuration 79 Removing the defective Model 6081RC 81 Installing the replacement Model 6081RC 82 Importing a saved configuration 82 Com...

Страница 7: ...on page 45 24 H110 Channel Configuration page showing new channel 46 25 Channel timeslot mapping page 46 26 H 110 Settings page showing map information for new channel 48 27 Bridge Configuration page...

Страница 8: ...e 70 51 PPP Options page 71 52 PPP Status page 71 53 Interface Configuration page 72 54 IP Address Configuration section of the Interface Configuration page 73 55 Import Export Configuration page 79 5...

Страница 9: ...9 List of Tables 1 General conventions 11 2 Mouse conventions 12 3 LED definitions 21 4 Symptoms 77 5 LED definitions 78...

Страница 10: ...tructure This guide contains the following chapters and appendices Chapter 1 describes the Model 6081RC Network Access Router Chapter 2 describes installing the Model 6081RC hardware Chapter 3 describ...

Страница 11: ...ctly follow the warning instructions to avoid personal injury The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property...

Страница 12: ...button refers the secondary or rightmost mouse button unless you have changed the default configuration Point This word means to move the mouse in such a way that the tip of the pointing arrow on the...

Страница 13: ...ew 14 Hardware overview 16 LAN Ethernet port 18 Packet switched Ethernet bus PSB 18 Backplane Ethernet interfaces 18 RS 232 control port 19 Power system 19 Central processing unit 19 Temperature 19 Al...

Страница 14: ...lity to any ForeFront system The Model 6081RC preserves legacy TDM services while providing Layer 2 Layer 3 services TDM data communications can operate seamlessly within the same hardware the same ch...

Страница 15: ...ce selection based on the capabilities of a module or it s location within a shelf Delivery using Integrated wires through the use of the standard and integrated DACS Now both TDM and IP can be offere...

Страница 16: ...oning when used with an external FCAPS NMS Using SNMP management the 6081RC is fully configured managed and monitored via Patton s ForeSight EMS solutions With ForeSight a Graphical User Interface pro...

Страница 17: ...console port see figure 2 Three front panel LEDs see figure 2 Two packet switch buss 10 100 Mbps Ethernet ports Optional full termination of TDM chassis bus into 1024 channel HDLC controller Hot swap...

Страница 18: ...LED solid yellow at 100 Mbps off at 10 Mbps Figure 3 Model 6081RC Ethernet port LEDs Packet switched Ethernet bus PSB Two internal Ethernet buses connecting over the mid plane for intercard communicat...

Страница 19: ...guration of the Model 6081RC s IP and gateway addresses The RS 232 port supports Asynchronous data rates of 19 2 kbps 8 data bits no parity 1 stop bit An RJ 45 connector with EIA 561 pinouts A managem...

Страница 20: ...t for management and control SNMP version 1 2 3 MIB II configuration management SYSLOG client Remote software upgrade via FTP Built in HTTP server for complete configuration and control using a standa...

Страница 21: ...o input power is being applied L2 LINK Layer 2 Link Green Flashing The 6081RC is operating properly Off Link has not been established ENET Green On solid Indicates at least one of three Ethernet ports...

Страница 22: ...ade 24 Model 6081RC blades installation 25 Cable installation 27 Connecting the Ethernet ports 27 Connecting the 10 100Base T Ethernet port to an Ethernet switch or hub 28 Connecting the 10 100Base T...

Страница 23: ...ting the 6081RC hardware to verify that it is ready for software configuration Unpacking the Model 6081RC Inspect the shipping carton for external damage Note any damage before removing the container...

Страница 24: ...081RC The PMC Ethernet Access Module may be factory installed or you may order it separately for installation in the field The Model 6081RC has two PMC expansion slots numbered 1 and 2 see figure 5 Th...

Страница 25: ...into place Model 6081RC blades installation The Model 6081RC installs in a Patton ForeFront chassis The 6081RC is hot swappable so it is not necessary to power down the chassis before installing the...

Страница 26: ...Note The location should be well ventilated Do not block the rack chassis cooling vents 2 Insert the rear blade into the desired slot in the rack chassis Make sure the blade is seated properly in the...

Страница 27: ...100 Mbps of the connection and automatically negotiate half or full duplex operation This section describes connecting the front panel Ethernet port on the Model 6081RC to an Ethernet LAN via an Ethe...

Страница 28: ...nnect a straight through CAT 5 cable one wired as shown in figure 8 between the Model 6081RC and the hub switch Figure 8 Ethernet RJ 45 pin and signal definitions for Model 6081RC Connecting the 10 10...

Страница 29: ...nstallation This section verifies that the Model 6081RC hardware is operational to the point where you can begin config uring the software settings Power is delivered from the chassis backplane throug...

Страница 30: ...hrough the RS 232 control port 31 Connecting the DB9 RJ45 adapter with the included cable 31 Setting up the HyperTerminal or similar program session 32 IP address modification 34 Web operation and con...

Страница 31: ...s You will need the following to configure the 6081RC Network Access Router A PC equipped with the following RS 232 V 24 serial port VT 100 terminal program e g HyperTerminal Ethernet port Web browser...

Страница 32: ...on the front of the Model 6081RC figure 11 Figure 11 Model 6081RC interface ports Setting up the HyperTerminal or similar program session Do the following 1 At your PC find the file HYPERTRM EXE Open...

Страница 33: ...e 13 set Connect using to one of the options named Direct to ComX where the X refers to the number identifying the RS 232 serial port on the PC In the following proce dure Com1 will be the used as the...

Страница 34: ...configuration IP address modification At turn on boot up information will display on your Hyperterminal connection window followed by a login request window 1 At the prompt type setup then press enter...

Страница 35: ...changed Full configuration of the 6081RC can now be done via the web based configuration menus Web operation and configuration Now that the IP address has been configured for your application you can...

Страница 36: ...aying the 6081RC home page see section Displaying the 6081RC web administration pages on page 36 Configuring the IP default gateway see Configuring the default gateway on page 42 Displaying the 6081RC...

Страница 37: ...ure 16 6081RC Configuration Menu home page Figure 17 HOME page window panes The HOME window is divided into two panes the Configuration Menu pane and the Configuration infor mation pane see figure 17...

Страница 38: ...r changes to FLASH memory Note If you want to save the configuration changes that you have made you must click on Record Current Configuration otherwise all con figuration changes will be lost if the...

Страница 39: ...9 Chapter 4 Configuring Ethernet ports Chapter contents Introduction 40 Ethernet interface configuration 40 Optional Fast Ethernet PMC Module for the 6081RC Front Module 40 IP address configuration 42...

Страница 40: ...traffic is routed to an Ethernet port from both the midplane bus and a rear panel connector simultaneously Optional Fast Ethernet PMC Module for the 6081RC Front Module Your EdgeRoute module may be sh...

Страница 41: ...and Configuration sections The Status section gives a quick overview of the current condition of the Ethernet ports including IP addresses link state speed etc The Configuration section allows configu...

Страница 42: ...ick on the Interfaces link in the Configuration Menu pane see figure 17 on page 37 to display the Inter face Configuration page see figure 20 2 In the IP Address Configuration section of the Interface...

Страница 43: ...43 Chapter 5 H 110 port configuration Chapter contents Introduction 44 Defining H 110 channels 45 Defining H 110 ports timeslots and direction 46...

Страница 44: ...on the ForeFront chassis H 110 bus Each of the function cards i e 6081RC 3096RC 6511RC etc have access to all 32 ports on the bus Characteristics of the H 110 bus The H 110 bus is partitioned into 32...

Страница 45: ...port correspondence and direction Defining H 110 channels From the standpoint of the 6081RC H 110 ports and timeslot are assigned to PPP channels many H 110 port may be assigned to a channel To confi...

Страница 46: ...check box for the channel you want removed then click the Delete Channel s button Defining H 110 ports timeslots and direction 5 The click on the channel number hyperlink in the H 110 Channel Configu...

Страница 47: ...ill be used enter 1 in this text box 3 Enter the length of the channel in number of timeslots for example if the range of timeslots is from 1 32 enter 32 timeslots in this text box 4 Select to H 110 f...

Страница 48: ...work Access Server Getting Started Guide 5 H 110 port configuration Once both maps for a channel have been entered the H 110 Settings page will display the map information as shown in figure 26 Figure...

Страница 49: ...49 Chapter 6 PPP configuration Chapter contents Introduction 50 Bridged PPP configuration 50 Creating a bridge group 50 PPP channel configuration 53 Interface Configuration 55...

Страница 50: ...ace based on the destination IP address of the arriving packet Bridged PPP configuration Bridged PPP connections forward data based on Ethernet frames destination addresses Remote CPEs encapsu late Et...

Страница 51: ...eate one or more bridges Figure 27 Bridge Configuration page 2 To create a new bridge that will link H 110 channels and the front panel Ethernet port type the name of the bridge group using any alphan...

Страница 52: ...ion The Submit button saves changes made to a bridge configuration Figure 29 Bridge 2 Configuration page 5 Type a short description for Bridge 2 in the Description text box 6 Aging time is the number...

Страница 53: ...hich was chosen by default Increasing the priority by typing a number in the Priority box that is less than the default 32768 value forces the switch to become the root switch Forward Delay This value...

Страница 54: ...uration page listing of channels see figure 28 The Previous Port button displays the configuration for the port previous to the one currently displayed The Next Port button displays the configuration...

Страница 55: ...the information shown in figure 32 Figure 32 PPP Status page At this point the 6081RC will start negotiating PPP BCP connections with a remote peer The Status win dow will turn yellow indicating that...

Страница 56: ...3 Click on the Submit button to save changes At this time a PPP BCP connection between the 6081RC and the remote CPEs may have been established check this by clicking on the PPP main menu option each...

Страница 57: ...ion1 2 from the menu then click to add a checkmark to the box under the Bridged column 5 Click the Submit button to save changes Note The 6081RC management web server can only be accessed via Bridge 2...

Страница 58: ...58 Chapter 7 VLAN configuration Chapter contents Introduction 59 Attaching a VLAN ID to an Ethernet interface 59 Attaching a bridge interface to a VLAN module 60...

Страница 59: ...CPE To create VLAN connections do the following 1 Define an H 110 channel see section Defining H 110 channels on page 45 for details 2 Create a bridge group see section Creating a bridge group on pag...

Страница 60: ...e desired VLAN has been created it is necessary to attach it to a bridge group as follows 1 Click the Interface link in the Configuration Menu pane see figure 17 on page 37 to display the Interface pa...

Страница 61: ...PE configuration 63 Initiating bridged Ethernet data communications 64 Configuring the 6081RC for bridging application 64 H 110 channel configuration 65 Defining H 110 channels 65 Configuring channel...

Страница 62: ...net bridging at the data link layer layer 2 of the Open Systems Interconnection OSI model Ethernet data at customer sites is encapsu lated using the PPP BCP protocol and sent over the DSL link to the...

Страница 63: ...multiple workstations on the LAN Before moving the Ethernet Port to the LAN you must first assign an IP address that has the same network number as the LAN For further instructions see section IP addr...

Страница 64: ...PEs and cross connecting each 1 Mbps link 16 timeslots from CPEs to the H 110 bus Note Refer to the Model 3096RC Administrator s Reference Guide that came with the device for configuration information...

Страница 65: ...SHDSL customer premise equipment such as Patton s models 3201 or 3086 or PPP G SHDSL compliant third party CPEs Traffic is directed to and from the H 110 bus by any ForeFront function card in unidirec...

Страница 66: ...e left becomes a hyperlink click on the channel number to display the channel timeslot mapping screen see figure 43 The H 110 Settings page displays channel number description and fields for adding a...

Страница 67: ...the 3096RC maps should complement each other for example timeslots in a to H 110 port for the 6081RC should go to timeslots in a from H 110 port for the 3096RC Figure 44 H 110 port correspondence and...

Страница 68: ...type location 2 3 Click the Add Channel button 4 Repeat steps 1 through 11 substituting port 2 for port 1 to configure Location2 The page will refresh and display the following information for channe...

Страница 69: ...The 6081RC creates a default bride Bridge 1 You can use Bridge 1 or create one or more bridges In this example a new bridge will be created Figure 47 Bridge Configuration page 2 Type a short definitio...

Страница 70: ...ge 2 Configuration page 2 Type a short description for Bridge 2 in the Description text box see figure 49 For this example type Location1 2 Do not change the default values for Aging Time and Garbage...

Страница 71: ...u For this example choose BCP 4 Click to add a checkmark to the Enabled box 5 In the BCP Options section select the bridge group that the PPP channel will be attached to from the Bridge Group menu For...

Страница 72: ...front panel Ethernet interface and a Loopback interface default are shown Note BCP and bridge interfaces are only shown on this page after all steps in H 110 channel configuration Bridge Group config...

Страница 73: ...is the bridge module does not have a path to the Ethernet port and therefore no bridged data can be sent to the a LAN To activate a connection between the bridge module and the front panel Ethernet i...

Страница 74: ...74 Chapter 9 Operation and shutdown Chapter contents Introduction 75 Activating the Model 6081RC 75 De activating the Model 6081RC 75...

Страница 75: ...attended operation Once the Model 6081RC has been installed and configured no further operator action is required under normal conditions De activating the Model 6081RC Perform the following procedure...

Страница 76: ...sis 78 Periodic maintenance 78 Calibration 78 Maintenance 79 Replacing the Model 6081RC 79 Exporting the current Model 6081RC configuration 79 Removing the defective Model 6081RC 81 Installing the rep...

Страница 77: ...that at least one chassis power supply module is installed in the chassis and func tioning normally PWR LED green is flashing The 6081RC has detected a power failure on a power bus There may be a prob...

Страница 78: ...roblem with the CPCI power supply system such as a failed power supply module in the chassis The Model 6081RC will function normally with one power supply Inspect the power supplies in the CPCI chassi...

Страница 79: ...d replacing a previously saved copy of your exported configura tion file can quickly be loaded imported into a replacement Model 6081RC Note Import Export functions require superuser access privileges...

Страница 80: ...your Network Access Router s flash memory On the Import Export page figure 55 on page 79 click the Export Flash hyperlink The Network Access Router will get the configuration file currently stored in...

Страница 81: ...cess server flash memory configuration data as a text file Removing the defective Model 6081RC 1 Remove the replacement Model 6081RC from its shipping container and place it near the chassis in which...

Страница 82: ...on you must define the Model 6081RC s IP address and netmask These parameters are defined via the Model 6081RC RS 232 CONFIG port on the Model 6081RC 1 Refer to Chapter 3 Initial configuration of the...

Страница 83: ...shooting and maintenance 2 Verify that the green Ethernet LED is either flashing indicating link status is nominal for the front Ether net port or on solid indicating that link status is nominal for a...

Страница 84: ...r contents Introduction 85 Contact information 85 Warranty Service and Returned Merchandise Authorizations RMAs 85 Warranty coverage 85 Out of warranty service 85 Returns for credit 85 Return for cred...

Страница 85: ...products are carefully tested before ship ment All of our products are backed by a comprehensive warranty program Note If you purchased your equipment from a Patton Electronics reseller ask your resel...

Страница 86: ...g Completing a request on the RMA Request page in the Support section at www patton com By calling 1 301 975 1000 and speaking to a Technical Support Engineer By sending an e mail to returns patton co...

Страница 87: ...87 Appendix A Compliance information Chapter contents Compliance 88 Radio and TV interference 88 CE notice Declaration of Conformity 88...

Страница 88: ...llation If the IPLink router does cause interference to radio or television reception which can be determined by disconnecting the unit the user is encouraged to try to correct the interference by one...

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