Call Transfer Anytime
Specifies the type of dialling that the system accepts during the Custom Service in addition to the single-digit
Custom Service options. This setting allows callers to dial numbers to connect themselves to an extension or
mailbox or enter a PIN.
Note
If you only need to allow callers to dial single-digit Custom Service option numbers, set this parameter to
"No". When set to a value other than "No", the system always waits for the amount determined by the
Wait
for Second Digit (1-5 s)
setting before handling the call. This will cause a delay between the time the
caller dials a single-digit Custom Service option number and when the call is actually handled.
Value Range
Extn
: enables callers to be transferred directly to their intended party by dialling the extension number.
Mbx
: enables callers to leave messages in a mailbox by entering the mailbox number.
PIN
: enables callers to be transferred directly to the specified party according to the setting for PIN Call Routing
Service by dialling a PIN.
No
: disables extension transfer and mailbox transfer; only 1-digit entries will function (following the Custom
Service menu)
Feature Guide References
Wait for First Digit (0-10 s)
Specifies the length of time that the system waits for the caller to dial the first digit after a Custom Service menu
is played for the caller. If this time expires, the No DTMF Operation settings determines how the call is then
handled. If this parameter is set to "0", No DTMF Input Operation handles the call immediately after the menu
is played for the caller.
Value Range
0–10 s
Feature Guide References
Wait for Second Digit (1-5 s)
This parameter is only valid when
Call Transfer Anytime
is set to a value other than "No". After the caller dials
a digit (the first digit) after listening to a Custom Service menu, the system waits for a second digit to be dialled.
This gives the caller time to continue dialling a mailbox number, extension number, or PIN. If this time expires
without a second digit being entered, the system assumes the caller has selected a Custom Service menu
option and handles the call according to the digit dialled by the caller.
Value Range
1–5 s
Feature Guide References
PC Programming Manual
761
23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer
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Страница 658: ...658 PC Programming Manual 16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG ...
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