Options—Longest Idle Distribution
Selects whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension
that has been idle the longest (ACD).
Value Range
Disable (UCD), Enable (ACD)
Feature Guide References
2.2.2.2 Group Call Distribution
Options—Wrap-up Timer based on
Selects whether the ICD Group member wrap-up timer or extension wrap-up timer is used.
If
Extension
is selected here,
11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming
Call Distribution Group—Group Settings—Member List
ICD Group Member
is
12.1.1 PBX Configuration—[4-1-1] Extension—Wired
12.2.1 PBX Configuration—[4-2-1] Extension—Portable
become unavailable.
Value Range
Extension: The timer is activated after all calls to or from the extension, including a retrieved call on hold.
ICD Group Member: The timer is only activated after calls to the extension through an ICD Group.
PC Programming Manual References
11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—Member
List—
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 8—
Timer
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 8—
Feature Guide References
Options—Overflow immediately when All Logout
Specifies whether overflow redirection is processed when all members of an ICD group are logged out.
Value Range
Enable (Queuing Busy Destination), Disable (Keep Queuing)
Feature Guide References
2.2.2.1 Incoming Call Distribution Group Features—SUMMARY
Options—Call Log for Built-in ACD Report
Specifies whether to log call information for the Built-in ACD Report. This feature requires an activation key.
488
PC Programming Manual
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous
Содержание KX-NS300CN
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Страница 13: ...Section 1 Overview This section provides an overview of programming the PBX PC Programming Manual 13 ...
Страница 18: ...Table 2 For NE model 18 PC Programming Manual 1 1 3 Entering Characters ...
Страница 19: ...Table 3 For RU UC model PC Programming Manual 19 1 1 3 Entering Characters ...
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Страница 30: ...30 PC Programming Manual 1 2 2 PC Programming Using Off line Mode ...
Страница 50: ...50 PC Programming Manual 2 3 Frequently Asked Questions FAQ ...
Страница 56: ...56 PC Programming Manual 3 1 Home Screen ...
Страница 74: ...74 PC Programming Manual 5 4 System Control System Shutdown ...
Страница 164: ...164 PC Programming Manual 8 4 2 Users ICDG Management ACD Report ...
Страница 602: ...602 PC Programming Manual 12 3 1 PBX Configuration 4 3 Extension DSS Console DSS key data copy ...
Страница 606: ...Value Range 1 48 606 PC Programming Manual 13 1 PBX Configuration 5 1 Optional Device Doorphone ...
Страница 622: ...622 PC Programming Manual 13 5 PBX Configuration 5 5 Optional Device External Sensor ...
Страница 646: ...646 PC Programming Manual 15 5 PBX Configuration 7 5 TRS Miscellaneous ...
Страница 658: ...658 PC Programming Manual 16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG ...
Страница 684: ...684 PC Programming Manual 18 4 PBX Configuration 10 5 CO Incoming Call Miscellaneous ...
Страница 702: ...702 PC Programming Manual 19 3 PBX Configuration 11 3 Maintenance Air Synchronisation ...
Страница 774: ...774 PC Programming Manual 23 4 UM Configuration 4 4 Service Settings Holiday Table ...
Страница 798: ...798 PC Programming Manual 24 4 UM Configuration 5 4 System Parameters Parameters ...
Страница 829: ...Feature Programming References PC Programming Manual 829 ...