Orflo MOXI GO, Руководство пользователя, Страница: 44 / 50

Moxi GO™ User Guide
Page 40
Error Messaging
Error Messages Cause Corrective Action
Alignment Failed: Cassette
Aperture Not Found
Cassette error
Remove cassette and reinsert. If problem
persists, try the other side of the cassette or a
new cassette or cycle instrument on/off and retry.
Calibration: Please remove the
cassette
Cassette in tray on startup Remove the cassette from the tray and tap "OK"
Error: The disk is full
Disk is full of saved files and there
is not enough space to save
assay.
Transfer files to PC or Mac, and then delete files
from "Saved Data" on system
Invalid or empty filename Filename field is blank Enter a valid filename.
No Suitable Fit
No clear Gaussian population in a
Size Histogram Regate population and retry to obtain sizing and
counts.
Gray Screen – “Software
Exception”
System firmware has detected a
malfunction. Try to reset the instrument by pressing and
holding the power button for at least 5 seconds. If
problem persists, contact ORFLO Technical
Support.
System settings error
Resource Error: Missing
Resource
Missing System Files
Try to reset the instrument by pressing and
holding the power button for at least 5 seconds. If
problem persists, contact ORFLO Technical
Support.
Sensor Error: The sensor is
incompatible.
Cassette error
Try the other side of the cassette or a new
cassette
Sensor Contact error
If this affects multiple cassettes, please contact
ORFLO Technical Support
Test Error: Fluid was not
Detected Sample not loaded or volume too
small
Make sure sample is loaded and volume is 75 µ L.
Test Error: Incomplete Test
Insufficient fluid (<75 µ L) Make sure sample volume added is 75 µ L
Cells/beads too large
Make certain that the particle type is within the
specified size range according to the
specifications.
Aggregated cells clogging filter and
blocking flow Try breaking apart cells using pipette trituration
and/or protease treatment.
Test Error: Stop Detected before
Start
Used cassette or cassette error.
Try the other side of the cassette or a new
cassette
Used or Invalid cassette
Previously used cassette or
cassette error. Try the other side of the cassette or a new
cassette. Can not reuse cassettes.
User/System Defaults loaded
New firmware has been loaded No problem, simply touch OK to acknowledge
Instrument has detected corruption
or new version of firmware and
reset all settings to factory defaults
Contact ORFLO technical support
Warning: Low Battery Battery needs to be recharged
Recharge instrument for a minimum of 4 hours. In
order to run tests the instrument must be charged
to at least 50%.
Warning: High Concentration
Particle count exceeds cassette
recommended concentration range
Dilute sample (e.g. 10x) and re-run
Warning - Time/Date lost
Battery ran out of power and
system clock reset
Charge the unit overnight and reset the
Date/Time in the
Settings section (icon off of
Home screen)